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<d104 textformat="02"><![CDATA[<P style="MARGIN: 0px" T><B>Neal Allen</B> is a senior staff engineer in the Technical Assistance Center (TAC) at Fluke Networks in Everett, Washington focusing on escalated issues related to Fluke Networks&rsquo; server-based monitoring solutions. His responsibilities in TAC are the particularly difficult or obscure problems, both phoned in and at various customer sites around the world. He also works closely with the design engineers on new product or feature specifications and later on alpha and beta testing of the same. Previously he was a product manager for handheld network analyzers. His responsibilities in marketing were &ldquo;anything the engineers don&rsquo;t do,&rdquo; including market research, writing manuals and literature, helping to specify and beta test new products and product features, attending and delivering papers at trade shows, and providing both training and sales support worldwide. Allen has been involved in network design, installation, and troubleshooting for nearly 20 years. Although his focus has been primarily OSI Layer 3 and below, he has also designed and taught a number of short seminars and a three-quarter &nbsp;introductory networking course at local community colleges. Allen has been a member of the Interop trade show NOC (Network Operations Center) team since 1993 and, in addition to other responsibilities, is responsible for troubleshooting show-floor problems at the Las Vegas and New York Interop trade shows. Allen was chosen to help support and troubleshoot the network for the 1996 Atlanta Olympic Games.</P>]]></d104>
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<d102>04</d102>
<d104 textformat="02"><![CDATA[<P style="MARGIN: 0px">Introduction</P>  <P style="MARGIN: 0px"><B>Chapter 1:</B> Using the OSI Model</P>  <P style="MARGIN: 0px">Quick Tour of the OSI Model</P>  <P style="MARGIN: 0px">Seven Layers of the OSI Model</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Layer 7: Application Layer</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Layer 6: Presentation Layer</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Layer 5: Session Layer</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Layer 4: Transport Layer</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Layer 3: Network Layer</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Layer 2: Data Link Layer</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Layer 1: Physical Layer</P>  <P style="MARGIN: 0px">Networking Devices and the OSI Model</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Repeaters</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Bridges</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Routers</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Switches</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Switch Forwarding Techniques</P>  <P style="MARGIN: 0px">Common Networking Tools</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Network Management Tools</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Protocol Analyzers</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Handheld Network Analyzers</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Cable Testers</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Flow Protocols</P>  <P style="MARGIN: 0px">Summary</P>  <P style="MARGIN: 0px">Chapter Review Questions</P>  <P style="MARGIN: 0px"><B>Chapter 2:</B> Copper Media</P>  <P style="MARGIN: 0px">Standards</P>  <P style="MARGIN: 0px">Basic Cable Uses</P>  <P style="MARGIN: 0px">Test Parameters</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Basic Tests and Parameters Required for In-Channel Testing</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Basic Frequency-Based Test Parameters Related to In-Channel Testing</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Advanced Frequency-Based Test Parameters Related to In-Channel and External Testing</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Other Commonly Referenced Test Parameters</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Test Configurations</P>  <P style="MARGIN: 0px">What Should Be Tested?</P>  <P style="MARGIN: 0px">Grounding and Shielding Cable</P>  <P style="MARGIN: 0px">Summary</P>  <P style="MARGIN: 0px">Chapter Review Questions</P>  <P style="MARGIN: 0px"><B>Chapter 3:</B> Fiber Optic Media</P>  <P style="MARGIN: 0px">Safety</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Light</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Glass</P>  <P style="MARGIN: 0px">Standards</P>  <P style="MARGIN: 0px">Fiber Optic Cable Design</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Fiber Cable Construction</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Cable Construction</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Connector Types</P>  <P style="MARGIN: 0px">Test Parameters</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Field Testing Parameters</P>  <P style="MARGIN: 0px">Light Behavior</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Dispersion</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Modal Bandwidth</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Critical Angle</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Bending Fiber</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Graded Index</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Light Sources</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Launch Conditions</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Mandrels</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Mode Conditioning</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Absorption</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Fresnel Reflections</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Fiber Termination Polish</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Fiber Alignment Errors and Manufacturing Flaws</P>  <P style="MARGIN: 0px">Testing Practices and Tools</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Test Methods</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Tools</P>  <P style="MARGIN: 0px">Levels of Testing</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Tier 1</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Tier 2</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Precautions for Measurement and Testing</P>  <P style="MARGIN: 0px">Summary</P>  <P style="MARGIN: 0px">Chapter Review Questions</P>  <P style="MARGIN: 0px"><B>Chapter 4:</B> Media Access Control Layer</P>  <P style="MARGIN: 0px">Ethernet and the OSI Model</P>  <P style="MARGIN: 0px">Frame Structure</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Bits to Bytes</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Bytes to Field Groupings</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Basic Ethernet Frame Fields</P>  <P style="MARGIN: 0px">Theory of Operation</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Interpacket Spacing</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Retransmission</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Error Handling</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Duplex</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Frame Bursting</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Auto-Negotiation</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Power over Ethernet (PoE)</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Ethernet Implementation Details</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; 10 Mbps Versions of Ethernet</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; 100Mbps Versions of Ethernet</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; 1000Mbps Versions of Ethernet</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; 10Gbps Versions of Ethernet</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; 10GBASE-T Receive Process</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Ethernet for Subscriber Access Networks</P>  <P style="MARGIN: 0px">Summary</P>  <P style="MARGIN: 0px">Chapter Review Questions</P>  <P style="MARGIN: 0px"><B>Chapter 5:</B> Data Link Layer</P>  <P style="MARGIN: 0px">Bridges</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Bridge Forwarding Table</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Effect of Forwarding</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Priority</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Spanning Tree Protocol</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; VLANs</P>  <P style="MARGIN: 0px">MAC Control Sublayer</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Frame Structure</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Slow Protocols</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Link Aggregation Sublayer</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Operations, Administration, and Maintenance (OAM) Sublayer</P>  <P style="MARGIN: 0px">Logical Link Control Sublayer</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; 802.2 LLC</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; 802.2 LLC Field Definitions</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; 802 SNAP</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; 802 SNAP Field Definitions</P>  <P style="MARGIN: 0px">Novell Raw</P>  <P style="MARGIN: 0px">Summary</P>  <P style="MARGIN: 0px">Chapter Review Questions</P>  <P style="MARGIN: 0px"><B>Chapter 6:</B> Network Layer</P>  <P style="MARGIN: 0px">Routers</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; OSI Model Implications: Effect of Forwarding</P>  <P style="MARGIN: 0px">Internet Protocol (IP)</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; IPv4 Addressing</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Internet Control Message Protocol (ICMP)</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; IPv6 Addressing</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; ICMPv6</P>  <P style="MARGIN: 0px">Summary</P>  <P style="MARGIN: 0px">Chapter Review Questions</P>  <P style="MARGIN: 0px"><B>Chapter 7:</B> Transport Layer</P>  <P style="MARGIN: 0px">TCP and UDP Ports</P>  <P style="MARGIN: 0px">Transmission Control Protocol (TCP)</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; TCP Segments and Maximum Segment Size (MSS)</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; TCP Sockets and Connections</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Opening and Closing Connections</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Sequence and Acknowledgment Numbers</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Retransmission</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Selective Acknowledgment (SACK)</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Window Size, Window Scaling, and Sliding Window</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Congestion Control</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; TCP Segment Structure</P>  <P style="MARGIN: 0px">User Datagram Protocol (UDP)</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; User Datagram Protocol (UDP) Datagram Structure</P>  <P style="MARGIN: 0px">Summary</P>  <P style="MARGIN: 0px">Chapter Review Questions</P>  <P style="MARGIN: 0px"><B>Chapter 8:</B> Preventing Problems</P>  <P style="MARGIN: 0px">Strategy for Network Maintenance</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; 1. Management Involvement in Network Decision Making</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; 2. Preparation and Planning</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; 3. Problem Prevention</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; 4. Early Problem Detection</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; 5. Quick Problem Isolation and Resolution</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; 6. Investing More in Tools and Training Rather Than Additional Staff to Accommodate Network Growth</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; 7. Quality Improvement Approach to Network Management and Maintenance</P>  <P style="MARGIN: 0px">Documentation</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Methodology</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Discovery and Baselining</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Design Assistance</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Validation</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Create a Server Log and Software Library</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Create a Network Diagram</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Cable Plant Documentation</P>  <P style="MARGIN: 0px">Develop a Baseline</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Traffic Monitoring</P>  <P style="MARGIN: 0px">Proactive Activity and Preparedness</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Monitoring the Physical and MAC Layers</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Monitoring the Network Layer</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Monitoring the Transport Layer</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Application Monitoring</P>  <P style="MARGIN: 0px">Summary</P>  <P style="MARGIN: 0px">Chapter Review Questions</P>  <P style="MARGIN: 0px"><B>Chapter 9:</B> Troubleshooting</P>  <P style="MARGIN: 0px">Best Method</P>  <P style="MARGIN: 0px">Process</P>  <P style="MARGIN: 0px">Eight Key Steps to Successful Troubleshooting</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Step 1. Identify the Exact Issue</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Step 3. Localize and Isolate the Cause</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Step 4. Formulate a Plan for Solving the Problem</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Step 5. Implement the Plan</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Step 6. Test to Verify That the Problem Has Been Resolved</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Step 7. Document the Problem and Solution</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Step 8. Provide Feedback to the User</P>  <P style="MARGIN: 0px">A Place to Start</P>  <P style="MARGIN: 0px">Summary</P>  <P style="MARGIN: 0px">Chapter Review Questions</P>  <P style="MARGIN: 0px"><B>Chapter 10:</B> Troubleshooting Media</P>  <P style="MARGIN: 0px">Troubleshooting Copper Media</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Tools</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; General Testing and Installation Issues</P>  <P style="MARGIN: 0px">Troubleshooting Fiber Optic Media</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Tools</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; General Testing and Installation Issues</P>  <P style="MARGIN: 0px">Summary</P>  <P style="MARGIN: 0px">Chapter Review Questions</P>  <P style="MARGIN: 0px"><B>Chapter 11:</B> Network Troubleshooting</P>  <P style="MARGIN: 0px">Tools</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Cable Testers</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Protocol Analysis</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Network Management</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Flow Protocols</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Handheld Network Analyzers</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Advanced Analysis Products</P>  <P style="MARGIN: 0px">Troubleshooting Generalized User Complaints</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Problem: Can&rsquo;t Connect</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Problem: Connections That Drop</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Problem: Slow or Poor Performance</P>  <P style="MARGIN: 0px">General Troubleshooting Advice</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Specific Error Types</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Some Simple Guidelines</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Specific Test Suggestions</P>  <P style="MARGIN: 0px">Summary</P>  <P style="MARGIN: 0px">Chapter Review Questions</P>  <P style="MARGIN: 0px"><B>Appendix A:</B> Copper Test Failure Cause Tables</P>  <P style="MARGIN: 0px">Wiremap</P>  <P style="MARGIN: 0px">Length</P>  <P style="MARGIN: 0px">Propagation Delay or Delay Skew</P>  <P style="MARGIN: 0px">Insertion Loss (Attenuation)</P>  <P style="MARGIN: 0px">NEXT and PSNEXT</P>  <P style="MARGIN: 0px">Return Loss</P>  <P style="MARGIN: 0px">ACRF and PSACRF (ELFEXT and PSELFEXT)</P>  <P style="MARGIN: 0px">Resistance</P>  <P style="MARGIN: 0px">Characteristic Impedance</P>  <P style="MARGIN: 0px">Impulse Noise</P>  <P style="MARGIN: 0px">Alien Crosstalk Mitigation</P>  <P style="MARGIN: 0px"><B>Appendix B:</B> Waveform Decoding Exercise</P>  <P style="MARGIN: 0px">Module 1: Counting Systems and Encoding Methods</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Counting Systems</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; OSI Seven-Layer Model</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Signaling and Encoding Methods</P>  <P style="MARGIN: 0px">Module 2: Decoding a Waveform into Ethernet</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; 10Mbps Transmission Process</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Decoding the Waveform</P>  <P style="MARGIN: 0px">Module 3: Using Standards Documents and RFCs</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Standards and RFCs</P>  <P style="MARGIN: 0px">Module 4: Using a Protocol Analyzer</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; OptiView Protocol Expert in Five Buttons</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Protocol Expert Lab</P>  <P style="MARGIN: 0px"><B>Appendix C:</B> Auto-Negotiation</P>  <P style="MARGIN: 0px">FLP Field Definitions</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Base Page</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Message Pages</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Unformatted Pages</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Extensions to Auto-Negotiation for 1000BASE-X</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Extensions to Auto-Negotiation for 10GBASE-T</P>  <P style="MARGIN: 0px"><B>Appendix D:</B> Discovering Device Behavior</P>  <P style="MARGIN: 0px">At What Layer Does This Device Operate?</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Test #1: Basic Functionality</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Test #2: The Gray Area </P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Test #3: Find Any Configured VLANs</P>  <P style="MARGIN: 0px">How to Use the Test Results</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Collision Domain</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Broadcast Domain</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Different Network</P>  <P style="MARGIN: 0px"><B>Appendix E:</B> Techniques for Troubleshooting Switches</P>  <P style="MARGIN: 0px">What Problems Are Encountered in Switched Environments?</P>  <P style="MARGIN: 0px">&nbsp;&nbsp; &nbsp;How Do You Find Which Port or Switch Has a Problem?</P>  <P style="MARGIN: 0px">Techniques for Troubleshooting a Switch</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Method 1: Access the Switch Console</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Method 2: Connect to an Unused Port</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Method 3: Configure a Mirror or Span Port</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Method 4: Connect to a Tagged or Trunk Port</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Method 5: Insert a Hub into the Link</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Method 6: Place the Tester in Series</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Method 7: Place a Tap Inline on a Link</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Method 8: Use SNMP-Based Network Management</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Method 9: Have the Switch Send Flow Technology Summaries</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Method 10: Set Up a Syslog Server</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Method 11: Use the Server (Host) Resources</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Method 12: Use a Combination of Methods</P>  <P style="MARGIN: 0px">Troubleshooting Methods: Conclusion</P>  <P style="MARGIN: 0px"><B>Appendix F:</B> Simple Network Management Protocol</P>  <P style="MARGIN: 0px">SNMP Operation</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; SNMPv1</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; SNMPv2</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; SNMPv3</P>  <P style="MARGIN: 0px">SNMP Use</P>  <P style="MARGIN: 0px"><B>Appendix G:</B> Troubleshooting with a Protocol Analyzer</P>  <P style="MARGIN: 0px">Understanding a Web Page Connection</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; DNS Query</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; ARP Query</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; TCP Connection</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Data Transfer</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Closing the Connection</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; DNS Failure</P>  <P style="MARGIN: 0px">Protocol Analyzers and Protocol Knowledge</P>  <P style="MARGIN: 0px"><B>Appendix H:</B> Network Diagnostic Products Used in This Book</P>  <P style="MARGIN: 0px">What Tool to Start With?</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Network Operations</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Network Engineering</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Network Technicians</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Network/PC Support Help Desk</P>  <P style="MARGIN: 0px">Media Test</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; DTX 1800 Cable Analyzer</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; OptiFiber Certifying OTDR</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; AnalyzeAir Wi-Fi Spectrum Analyzer </P>  <P style="MARGIN: 0px">Network Analysis: Hybrid Handhelds</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; OptiView</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; EtherScope</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; NetTool</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; LinkRunner</P>  <P style="MARGIN: 0px">Protocol Analysis</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Capture</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Built-in Features</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Alarms and Triggers</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Data Storage and Reporting</P>  <P style="MARGIN: 0px">Flow Protocols Analysis</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Visual Performance Manager</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Visual UpTime Select</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; NetFlow Tracker</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Application Performance</P>  <P style="MARGIN: 0px"><B>Appendix I:</B> Answers to Chapter Review Questions</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">9780321647412&nbsp;&nbsp; TOC&nbsp;&nbsp; 9/29/2009</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">&nbsp;</P>]]></d104>
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<d104 textformat="02"><![CDATA[<P style="MARGIN: 0px"><B>John Wargo</B> has been a professional software developer, educator, consultant, and presenter for more than 20 years. </P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">As a subject matter expert (SME) on BlackBerry development platform and tools at Research In Motion (RIM), John was responsible for supporting a large U.S.-based carrier and its customers. He worked with key customers to help them design and build applications for their BlackBerry environments. He also created and delivered BlackBerry application developer training in cities across the United States.</P>  <P style="MARGIN: 0px">&nbsp;</P>]]></d104>
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<d104 textformat="02"><![CDATA[Preface&nbsp;&nbsp;&nbsp;&nbsp; xix   <P style="MARGIN: 0px"></P>  <P style="MARGIN: 0px">Chapter 1: Mobile Applications&nbsp;&nbsp;&nbsp;&nbsp; 1</P>  <P style="MARGIN: 0px">Chapter 2: Determining the Best Approach&nbsp;&nbsp;&nbsp;&nbsp; 13</P>  <P style="MARGIN: 0px">Chapter 3: The Connected BlackBerry&nbsp;&nbsp;&nbsp;&nbsp; 23</P>  <P style="MARGIN: 0px">Chapter 4: The BlackBerry Mobile Data System (MDS)&nbsp;&nbsp;&nbsp;&nbsp; 45</P>  <P style="MARGIN: 0px">Chapter 5: BlackBerry Application Data Push&nbsp;&nbsp;&nbsp;&nbsp; 65</P>  <P style="MARGIN: 0px">Chapter 6: Pushing Data to Internal (BES) Users&nbsp;&nbsp;&nbsp;&nbsp; 71</P>  <P style="MARGIN: 0px">Chapter 7: Pushing Data to External (BIS) Users&nbsp;&nbsp;&nbsp;&nbsp; 111</P>  <P style="MARGIN: 0px">Chapter 8: The BlackBerry Browser&nbsp;&nbsp;&nbsp;&nbsp; 153</P>  <P style="MARGIN: 0px">Chapter 9: Building BlackBerry Browser Applications&nbsp;&nbsp;&nbsp;&nbsp; 183</P>  <P style="MARGIN: 0px">Chapter 10: Testing/Debugging BlackBerry Browser Applications&nbsp;&nbsp;&nbsp;&nbsp; 211</P>  <P style="MARGIN: 0px">Chapter 11: Building BlackBerry Java Applications&nbsp;&nbsp;&nbsp;&nbsp; 229</P>  <P style="MARGIN: 0px">Chapter 12: Getting Started with the BlackBerry Java Development Tools&nbsp;&nbsp;&nbsp;&nbsp; 273</P>  <P style="MARGIN: 0px">Chapter 13: Using the BlackBerry Java Development Environment (JDE)&nbsp;&nbsp;&nbsp;&nbsp; 293</P>  <P style="MARGIN: 0px">Chapter 14: Using the BlackBerry JDE Plug-In for Eclipse (eJDE)&nbsp;&nbsp;&nbsp;&nbsp; 323</P>  <P style="MARGIN: 0px">Chapter 15: Using the BlackBerry JDE Component Package Tools&nbsp;&nbsp;&nbsp;&nbsp; 357</P>  <P style="MARGIN: 0px">Chapter 16: Deploying Java Applications&nbsp;&nbsp;&nbsp;&nbsp; 371</P>  <P style="MARGIN: 0px">Chapter 17: Using Additional BlackBerry Application Technologies&nbsp;&nbsp;&nbsp;&nbsp; 407</P>  <P style="MARGIN: 0px">Index&nbsp;&nbsp;&nbsp;&nbsp; 429</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">AVAILABLE ONLINE</P>  <P style="MARGIN: 0px">Appendix A: Using the BlackBerry Device Simulators</P>  <P style="MARGIN: 0px">Appendix B: Creating Application Icons</P>  <P style="MARGIN: 0px">&nbsp;</P>]]></d104>
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<d104 textformat="02"><![CDATA[FrameMaker, which is at the core of the Adobe Technical Communication Suite, has long been the gold standard for writing, illustrating, and laying out technical documentation in print. With new features like support for rich media objects and powerful PDF export, FrameMaker excels at authoring online documents as well.<br><br>This Classroom in a Book (a revision of the successful FrameMaker 7 Classroom in a Book) begins with a survey of the fundamentals of FrameMaker 9: styling paragraphs, placing graphics, creating tables, adding captions, cross-references, and footnotes. Later chapters cover long-document features, such as tables of contents and indexes. Preparing content for output to print or to screen (PDF or HTML), working with Unicode (for handling foreign languages), and using DITA (Darwin Information Typing Architecture) to structure documents using XML, round out the coverage. <br><br> 					 				]]></d104>
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<d104 textformat="02"><![CDATA[ <b>Part One: Adobe FrameMaker</b><br>Lesson 1 - Getting Started<br>Lesson 2 - Defining Paragraph Formats<br>Lesson 3 - Page Layout<br><b>Part Two: Color and Graphics</b><br>Lesson 4 - Working with Color<br>Lesson 5 - Graphics<br>Lesson 6 - Anchored Frames and Graphics<br><b>Part Three: Editing Framemaker Documents</b><br>Lesson 7 - Document Editing<br><b>Part Four:&nbsp; Working with Tables</b><br>Lesson 8 - Tables<br>Lesson 9 - Customizing Tables<br>Lesson 10 - Cross-References and Footnotes<br><b>Part Five: Automating with the Book Feature</b><br>Lesson 11 - Books<br><b>Part Six: Advanced Features of Framemaker</b><br>Lesson 12 - Indexes<br>Lesson 13 - Conditional Text<br>Lesson 14 - Overview of Hypertext and PDF<br><b><br></b>]]></d104>
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<d104 textformat="02"><![CDATA[<B>Stephen G. Kochan </B>is author and co-author of Programming in Objective-C 2.0, as well as several bestselling books on the C language, including Programming in C, Programming in ANSI C, and Topics in C Programming. He has also written extensively on Unix, and is author of Exploring the Unix System and Unix Shell Programming. Kochan has been programming Macintosh computers since the introduction of the first Mac in 1984, and wrote Programming C for the Mac for the Apple Press Library.]]></d104>
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<d102>01</d102>
<d104 textformat="02"><![CDATA[ This value-priced bundle contains both the bestselling book Mac/iPhone development book, <b>Programming in Objective-C 2.0</b>, and a complete video training course on the fundamentals of Objective-C, <b>Programming in Objective-C 2.0 Live Lessons, Part I</b>, with more than 8 hours of video training on DVD from author and trainer Stephen Kochan. <br><br>For the thousands of developers who want to develop applications for the Mac OS X and iPhone platforms but need an introduction to the programming language for those platforms, this bundle is the ultimate solution &mdash; the equivalent, in one package, of training classes costing hundreds of dollars.<br><b><br>Programming in Objective-C 2.0 LiveLessons</b> covers the essentials of both Objective-C and object-oriented programming, making it ideal for beginners and experienced programmers alike. Expert teacher and trainer Stephen Kochan assumes no previous experience with Objective-C or C and uses a wealth of detailed examples to explain language features such as classes, objects, methods, data types, expressions, inheritance, polymorphism, exception handling, notifications, and preprocessing.&nbsp; 					 				]]></d104>
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<d102>04</d102>
<d104 textformat="02"><![CDATA[ <p style="margin: 0px;">Programming in Objective-C 2.0 LiveLessons</p><p style="margin: 0px;">Part I: Language Fundamentals<br></p><p style="margin: 0px;">---------------------------------------<br></p><p style="margin: 0px;">Lesson 1: Introduction <br>Lesson 2: Getting Started <br>Lesson 3: Classes, Objects, and Methods <br>Lesson 4: Data Types and Expressions <br>Lesson 5: Loops <br>Lesson 6: Making Decisions <br>Lesson 7: More on Classes <br>Lesson 8: Inheritance <br>Lesson 9: Polymorphism, Dynamic Typing, and Dynamic Binding <br>Lesson 10: More on Variables and Data Types <br>Lesson 11: Categories and Protocols <br>Lesson 12: The Preprocessor <br>Lesson 13: Underlying C Language Features </p><br>]]></d104>
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<title textcase="02">
<b202>01</b202>
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<contributor>
<b034>1</b034>
<b035>A01</b035>
<b037>Ouellette, Jason</b037>
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<d104 textformat="02"><![CDATA[<P style="MARGIN: 0px"><B>Jason Ouellette </B>has been working with Force.com since 2004. He developed three of the ten most popular applications on AppExchange, the official Force.com application marketplace, including the #1 most installed application, Appirio Calendar Sync for Salesforce and Google Apps. He is Chief Architect for Appirio, a leading Force.com Independent Software Vendor and Salesforce Consulting partner. He has been inventing cutting-edge enterprise software for more than 13 years. Prior to joining Appirio, he served as a director of R&amp;D for application products at Composite Software, where he led development of data services for Siebel, SAP, and salesforce.com. At webMethods, he helped architect the industry&rsquo;s first XML-based B2B server.</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">He lives with his wife and two geriatric cats in San Francisco, California.</P>  <P style="MARGIN: 0px">&nbsp;</P>]]></d104>
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<d102>01</d102>
<d104 textformat="02"><![CDATA[<P style="MARGIN: 0px"><I>Foreword by Craig Weissman, CTO, Salesforce.com</I></P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Build Cloud-Based Enterprise Applications Fast&ndash;and Drive More Value at Lower Cost!</B></P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">Using the Force.com platform, enterprise developers can build and deploy powerful applications far more rapidly than traditional J2EE, Microsoft .NET, or LAMP technology stacks permit. With a free subscription to the Force.com platform, developers can build apps that solve virtually any enterprise challenge with remarkable value, scalability, and reliability. </P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">This is the first book that brings together all the practical, technical guidance you need to make the most of Force.com in your own custom enterprise applications. Leading Force.com developer Jason Ouellette helps you identify suitable uses for Force.com and provides all the insights and sample code needed to rapidly prototype, deploy, and integrate with production-quality Force.com applications. </P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">Ouellette provides realistic code examples at every step, emphasizing maintainability, flexibility, and </P>  <P style="MARGIN: 0px">interoperability throughout. Writing for developers, architects, and analysts, he shows how to</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">&bull;&nbsp;&nbsp; Create custom enterprise apps on Force.com in <I>days or weeks, not months or years</I></P>  <P style="MARGIN: 0px">&bull;&nbsp;&nbsp; Leverage Force.com&rsquo;s extensive capabilities for storing, managing, and securing data</P>  <P style="MARGIN: 0px">&bull;&nbsp;&nbsp; Quickly create sophisticated business logic with the Apex programming language</P>  <P style="MARGIN: 0px">&bull;&nbsp;&nbsp; Use Visualforce to construct custom user interfaces</P>  <P style="MARGIN: 0px">&bull;&nbsp;&nbsp; Establish automated or semiautomated workflows</P>  <P style="MARGIN: 0px">&bull;&nbsp;&nbsp; Implement Ajax behaviors without writing JavaScript code or learning new JavaScript libraries</P>  <P style="MARGIN: 0px">&bull;&nbsp;&nbsp; Integrate Force.com-based data and processes with other applications, inside and outside the platform</P>  <P style="MARGIN: 0px">&bull;&nbsp;&nbsp; Display reports as state-of-the-art dashboards</P>  <P style="MARGIN: 0px">&bull;&nbsp;&nbsp; Integrate Force.com applications with existing Single Sign-On systems</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">This book&rsquo;s extensive sample code may be downloaded from Force.com AppExchange at http://sites.force.com/appexchange/listingDetail?listingId=a0N30000001SS3rEAG</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">&nbsp;</P>]]></d104>
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<d102>04</d102>
<d104 textformat="02"><![CDATA[<P style="MARGIN: 0px"><I>Foreword&nbsp;&nbsp;&nbsp;&nbsp; xvi</I></P>  <P style="MARGIN: 0px"><I>Preface &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;xix</I></P>  <P style="MARGIN: 0px"><I>Acknowledgments &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;xxi</I></P>  <P style="MARGIN: 0px"><I>About the Author &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;xxii</I></P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Chapter 1 Introducing Force.com &nbsp;&nbsp;&nbsp;&nbsp;1</B></P>  <P style="MARGIN: 0px">Force.com in the Cloud Computing Landscape&nbsp;&nbsp;&nbsp; &nbsp;1</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Platform as a Service (PaaS) &nbsp;&nbsp;&nbsp;&nbsp;2</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Force.com as a Platform &nbsp;&nbsp;&nbsp;&nbsp;4</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Force.com Services &nbsp;&nbsp;&nbsp;&nbsp;7</P>  <P style="MARGIN: 0px">Inside a Force.com Project&nbsp;&nbsp;&nbsp; &nbsp;9</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Project Selection &nbsp;&nbsp;&nbsp;&nbsp;9</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Team Selection &nbsp;&nbsp;&nbsp;&nbsp;11</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Lifecycle &nbsp;&nbsp;&nbsp;&nbsp;12</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Tools and Resources &nbsp;&nbsp;&nbsp;&nbsp;15</P>  <P style="MARGIN: 0px">Sample Application: Services Manager &nbsp;&nbsp;&nbsp;&nbsp;17</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Background &nbsp;&nbsp;&nbsp;&nbsp;17</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; User Roles &nbsp;&nbsp;&nbsp;&nbsp;18</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Development Plan &nbsp;&nbsp;&nbsp;&nbsp;18</P>  <P style="MARGIN: 0px">Summary &nbsp;&nbsp;&nbsp;&nbsp;19</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Chapter 2 Database Essentials &nbsp;&nbsp;&nbsp;&nbsp;21</B></P>  <P style="MARGIN: 0px">Overview of Force.com&rsquo;s Database &nbsp;&nbsp;&nbsp;&nbsp;21</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Objects &nbsp;&nbsp;&nbsp;&nbsp;21</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Fields &nbsp;&nbsp;&nbsp;&nbsp;23</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Relationships&nbsp;&nbsp;&nbsp; &nbsp;25</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Query Language &nbsp;&nbsp;&nbsp;&nbsp;25</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Data Integration &nbsp;&nbsp;&nbsp;&nbsp;28</P>  <P style="MARGIN: 0px">Working with Custom Objects &nbsp;&nbsp;&nbsp;&nbsp;31</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Force.com Developer Edition &nbsp;&nbsp;&nbsp;&nbsp;31</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Tools for Custom Objects &nbsp;&nbsp;&nbsp;&nbsp;31</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Object Creation &nbsp;&nbsp;&nbsp;&nbsp;33</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Field Creation &nbsp;&nbsp;&nbsp;&nbsp;36</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Entering and Browsing Data &nbsp;&nbsp;&nbsp;&nbsp;38</P>  <P style="MARGIN: 0px">Sample Application: Data Model&nbsp;&nbsp;&nbsp; &nbsp;41</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Logical Data Model &nbsp;&nbsp;&nbsp;&nbsp;41</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Force.com Data Model&nbsp;&nbsp;&nbsp; &nbsp;47</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Implementing the Data Model &nbsp;&nbsp;&nbsp;&nbsp;50</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Importing Data &nbsp;&nbsp;&nbsp;&nbsp;55</P>  <P style="MARGIN: 0px">Summary &nbsp;&nbsp;&nbsp;&nbsp;60</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Chapter 3 Database Security &nbsp;&nbsp;&nbsp;&nbsp;63</B></P>  <P style="MARGIN: 0px">Overview of Database Security &nbsp;&nbsp;&nbsp;&nbsp;63</P>  <P style="MARGIN: 0px">Object-Level Security &nbsp;&nbsp;&nbsp;&nbsp;65</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Profiles&nbsp;&nbsp;&nbsp;&nbsp; 66</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Field-Level Security &nbsp;&nbsp;&nbsp;&nbsp;67</P>  <P style="MARGIN: 0px">Record-Level Security &nbsp;&nbsp;&nbsp;&nbsp;69</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Record Ownership &nbsp;&nbsp;&nbsp;&nbsp;69</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; User Groups &nbsp;&nbsp;&nbsp;&nbsp;70</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Sharing Model &nbsp;&nbsp;&nbsp;&nbsp;70</P>  <P style="MARGIN: 0px">Sample Application: Securing Data &nbsp;&nbsp;&nbsp;&nbsp;73</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Designing the Security Model &nbsp;&nbsp;&nbsp;&nbsp;74</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Implementing the Security Model&nbsp;&nbsp;&nbsp; &nbsp;78</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Testing the Security Model &nbsp;&nbsp;&nbsp;&nbsp;83</P>  <P style="MARGIN: 0px">Summary &nbsp;&nbsp;&nbsp;&nbsp;88</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Chapter 4 Additional Database Features &nbsp;&nbsp;&nbsp;&nbsp;89</B></P>  <P style="MARGIN: 0px">Dependent Fields &nbsp;&nbsp;&nbsp;&nbsp;90</P>  <P style="MARGIN: 0px">Record Types &nbsp;&nbsp;&nbsp;&nbsp;90</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Defining Record Types &nbsp;&nbsp;&nbsp;&nbsp;91</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Securing Record Types &nbsp;&nbsp;&nbsp;&nbsp;92</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Using Record Types &nbsp;&nbsp;&nbsp;&nbsp;93</P>  <P style="MARGIN: 0px">Roll-Up Summary Fields&nbsp;&nbsp;&nbsp; &nbsp;95</P>  <P style="MARGIN: 0px">Field History Tracking &nbsp;&nbsp;&nbsp;&nbsp;97</P>  <P style="MARGIN: 0px">Tags &nbsp;&nbsp;&nbsp;&nbsp;98</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Enabling Tags &nbsp;&nbsp;&nbsp;&nbsp;99</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Using Tags &nbsp;&nbsp;&nbsp;&nbsp;99</P>  <P style="MARGIN: 0px">Force.com Connect Offline &nbsp;&nbsp;&nbsp;&nbsp;100</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Administration of Force.com Connect Offline &nbsp;&nbsp;&nbsp;&nbsp;100</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Using Force.com Connect Offline &nbsp;&nbsp;&nbsp;&nbsp;102</P>  <P style="MARGIN: 0px">Sample Application: Applying the Features &nbsp;&nbsp;&nbsp;&nbsp;103</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Dependent Fields for Skill Types &nbsp;&nbsp;&nbsp;&nbsp;104</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Roll-Up Summary Fields for Project Reporting &nbsp;&nbsp;&nbsp;&nbsp;104</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Force.com Connect Offline for Staffing &nbsp;&nbsp;&nbsp;&nbsp;107</P>  <P style="MARGIN: 0px">Summary &nbsp;&nbsp;&nbsp;&nbsp;109</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Chapter 5 Business Logic &nbsp;&nbsp;&nbsp;&nbsp;111</B></P>  <P style="MARGIN: 0px">Introduction to Apex &nbsp;&nbsp;&nbsp;&nbsp;112</P>  <P style="MARGIN: 0px">Introducing the Force.com IDE &nbsp;&nbsp;&nbsp;&nbsp;113</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Installation &nbsp;&nbsp;&nbsp;&nbsp;113</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Force.com Perspective &nbsp;&nbsp;&nbsp;&nbsp;113</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Force.com Projects &nbsp;&nbsp;&nbsp;&nbsp;114</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Problems View &nbsp;&nbsp;&nbsp;&nbsp;115</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Schema Explorer &nbsp;&nbsp;&nbsp;&nbsp;115</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Apex Test Runner View &nbsp;&nbsp;&nbsp;&nbsp;116</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Execute Anonymous View &nbsp;&nbsp;&nbsp;&nbsp;116</P>  <P style="MARGIN: 0px">Apex Language Basics &nbsp;&nbsp;&nbsp;&nbsp;116</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Variables &nbsp;&nbsp;&nbsp;&nbsp;117</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Operators &nbsp;&nbsp;&nbsp;&nbsp;121</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Arrays and Collections &nbsp;&nbsp;&nbsp;&nbsp;122</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Control Logic &nbsp;&nbsp;&nbsp;&nbsp;124</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Understanding Governor Limits &nbsp;&nbsp;&nbsp;&nbsp;129</P>  <P style="MARGIN: 0px">Database Integration in Apex &nbsp;&nbsp;&nbsp;&nbsp;130</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Database Records as Objects &nbsp;&nbsp;&nbsp;&nbsp;130</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Database Queries &nbsp;&nbsp;&nbsp;&nbsp;132</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Persisting Database Records &nbsp;&nbsp;&nbsp;&nbsp;137</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Database Triggers &nbsp;&nbsp;&nbsp;&nbsp;139</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Database Security in Apex &nbsp;&nbsp;&nbsp;&nbsp;142</P>  <P style="MARGIN: 0px">Object-Oriented Apex &nbsp;&nbsp;&nbsp;&nbsp;143</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Encapsulation &nbsp;&nbsp;&nbsp;&nbsp;143</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Information Hiding &nbsp;&nbsp;&nbsp;&nbsp;147</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Modularity &nbsp;&nbsp;&nbsp;&nbsp;148</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Inheritance &nbsp;&nbsp;&nbsp;&nbsp;149</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Polymorphism &nbsp;&nbsp;&nbsp;&nbsp;150</P>  <P style="MARGIN: 0px">Debugging and Testing &nbsp;&nbsp;&nbsp;&nbsp;151</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Debugging &nbsp;&nbsp;&nbsp;&nbsp;151</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Testing &nbsp;&nbsp;&nbsp;&nbsp;154</P>  <P style="MARGIN: 0px">Sample Application: Validating Timecards &nbsp;&nbsp;&nbsp;&nbsp;155</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Force.com IDE Setup &nbsp;&nbsp;&nbsp;&nbsp;156</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Creating the Trigger &nbsp;&nbsp;&nbsp;&nbsp;156</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Unit Testing &nbsp;&nbsp;&nbsp;&nbsp;157</P>  <P style="MARGIN: 0px">Summary &nbsp;&nbsp;&nbsp;&nbsp;159</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Chapter 6 Advanced Business Logic &nbsp;&nbsp;&nbsp;&nbsp;161</B></P>  <P style="MARGIN: 0px">Additional SOQL Features &nbsp;&nbsp;&nbsp;&nbsp;161</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Inner Join and Outer Join &nbsp;&nbsp;&nbsp;&nbsp;162</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Semi-Join and Anti-Join &nbsp;&nbsp;&nbsp;&nbsp;163</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Multi-Select Picklists &nbsp;&nbsp;&nbsp;&nbsp;166</P>  <P style="MARGIN: 0px">Salesforce Object Search Language (SOSL) &nbsp;&nbsp;&nbsp;&nbsp;167</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; SOSL Basics &nbsp;&nbsp;&nbsp;&nbsp;167</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; SOSL in Apex &nbsp;&nbsp;&nbsp;&nbsp;168</P>  <P style="MARGIN: 0px">Transaction Processing &nbsp;&nbsp;&nbsp;&nbsp;170</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Data Manipulation Language (DML) Database Methods &nbsp;&nbsp;&nbsp;&nbsp;170</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Savepoints &nbsp;&nbsp;&nbsp;&nbsp;171</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Record Locking &nbsp;&nbsp;&nbsp;&nbsp;173</P>  <P style="MARGIN: 0px">Apex Managed Sharing &nbsp;&nbsp;&nbsp;&nbsp;174</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Sharing Objects &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;175</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Creating Sharing Rules in Apex &nbsp;&nbsp;&nbsp;&nbsp;176</P>  <P style="MARGIN: 0px">Sending and Receiving Email &nbsp;&nbsp;&nbsp;&nbsp;180</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Sending Email &nbsp;&nbsp;&nbsp;&nbsp;181</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Receiving Email &nbsp;&nbsp;&nbsp;&nbsp;185</P>  <P style="MARGIN: 0px">Dynamic Apex &nbsp;&nbsp;&nbsp;&nbsp;187</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Dynamic Database Queries &nbsp;&nbsp;&nbsp;&nbsp;188</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Schema Metadata &nbsp;&nbsp;&nbsp;&nbsp;189</P>  <P style="MARGIN: 0px">Sample Application: Adding Email Notifications &nbsp;&nbsp;&nbsp;&nbsp;192</P>  <P style="MARGIN: 0px">Summary &nbsp;&nbsp;&nbsp;&nbsp;193</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Chapter 7 User Interfaces &nbsp;&nbsp;&nbsp;&nbsp;195</B></P>  <P style="MARGIN: 0px">Introduction to Visualforce &nbsp;&nbsp;&nbsp;&nbsp;196</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Overview of Visualforce &nbsp;&nbsp;&nbsp;&nbsp;196</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Getting Started with Visualforce &nbsp;&nbsp;&nbsp;&nbsp;198</P>  <P style="MARGIN: 0px">Visualforce Controllers &nbsp;&nbsp;&nbsp;&nbsp;201</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Standard Controllers &nbsp;&nbsp;&nbsp;&nbsp;201</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Custom Controllers &nbsp;&nbsp;&nbsp;&nbsp;203</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Controller Extensions &nbsp;&nbsp;&nbsp;&nbsp;206</P>  <P style="MARGIN: 0px">View Components &nbsp;&nbsp;&nbsp;&nbsp;207</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; View Component Basics &nbsp;&nbsp;&nbsp;&nbsp;208</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Data Components &nbsp;&nbsp;&nbsp;&nbsp;210</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Action Components &nbsp;&nbsp;&nbsp;&nbsp;213</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Primitive Components &nbsp;&nbsp;&nbsp;&nbsp;214</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Force.com-Styled Components &nbsp;&nbsp;&nbsp;&nbsp;215</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Force.com User Interface Components &nbsp;&nbsp;&nbsp;&nbsp;218</P>  <P style="MARGIN: 0px">Visualforce and the Native User Interface &nbsp;&nbsp;&nbsp;&nbsp;222</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Standard Pages &nbsp;&nbsp;&nbsp;&nbsp;222</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Standard Buttons &nbsp;&nbsp;&nbsp;&nbsp;224</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Page Layouts &nbsp;&nbsp;&nbsp;&nbsp;225</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Custom Buttons and Links &nbsp;&nbsp;&nbsp;&nbsp;226</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Custom Tabs &nbsp;&nbsp;&nbsp;&nbsp;227</P>  <P style="MARGIN: 0px">Visualforce in Production &nbsp;&nbsp;&nbsp;&nbsp;227</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Security &nbsp;&nbsp;&nbsp;&nbsp;228</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Error Handling &nbsp;&nbsp;&nbsp;&nbsp;230</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Governor Limits &nbsp;&nbsp;&nbsp;&nbsp;232</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Unit Tests &nbsp;&nbsp;&nbsp;&nbsp;232</P>  <P style="MARGIN: 0px">Sample Application: Skills Matrix &nbsp;&nbsp;&nbsp;&nbsp;233</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Basic Implementation &nbsp;&nbsp;&nbsp;&nbsp;234</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Full Implementation &nbsp;&nbsp;&nbsp;&nbsp;235</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Implementation Walkthrough &nbsp;&nbsp;&nbsp;&nbsp;236</P>  <P style="MARGIN: 0px">Summary &nbsp;&nbsp;&nbsp;&nbsp;242</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Chapter 8 Advanced User Interfaces &nbsp;&nbsp;&nbsp;&nbsp;245</B></P>  <P style="MARGIN: 0px">Asynchronous Actions &nbsp;&nbsp;&nbsp;&nbsp;245</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Partial Page Refresh &nbsp;&nbsp;&nbsp;&nbsp;246</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Action as JavaScript Function &nbsp;&nbsp;&nbsp;&nbsp;247</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Action as Timed Event &nbsp;&nbsp;&nbsp;&nbsp;248</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Action as JavaScript Event &nbsp;&nbsp;&nbsp;&nbsp;249</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Indicating Action Status &nbsp;&nbsp;&nbsp;&nbsp;250</P>  <P style="MARGIN: 0px">Modular Visualforce &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;252</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Static Resources &nbsp;&nbsp;&nbsp;&nbsp;252</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Inclusion &nbsp;&nbsp;&nbsp;&nbsp;253</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Composition&nbsp;&nbsp;&nbsp; &nbsp;253</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Custom Visualforce Components &nbsp;&nbsp;&nbsp;&nbsp;255</P>  <P style="MARGIN: 0px">Extending Visualforce &nbsp;&nbsp;&nbsp;&nbsp;257</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Using JavaScript Libraries&nbsp;&nbsp;&nbsp; &nbsp;257</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Adobe Flex and Visualforce &nbsp;&nbsp;&nbsp;&nbsp;258</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Force.com Sites &nbsp;&nbsp;&nbsp;&nbsp;264</P>  <P style="MARGIN: 0px">Sample Application: Enhanced Skills Matrix &nbsp;&nbsp;&nbsp;&nbsp;268</P>  <P style="MARGIN: 0px">Summary &nbsp;&nbsp;&nbsp;&nbsp;272</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Chapter 9 Integration &nbsp;&nbsp;&nbsp;&nbsp;273</B></P>  <P style="MARGIN: 0px">Force.com Integration Solutions &nbsp;&nbsp;&nbsp;&nbsp;273</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Outbound Messaging &nbsp;&nbsp;&nbsp;&nbsp;274</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Salesforce-to-Salesforce (S2S) &nbsp;&nbsp;&nbsp;&nbsp;279</P>  <P style="MARGIN: 0px">Developing Custom Integrations &nbsp;&nbsp;&nbsp;&nbsp;288</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Calling Web Services from Apex Code &nbsp;&nbsp;&nbsp;&nbsp;289</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Using HTTP Integration &nbsp;&nbsp;&nbsp;&nbsp;290</P>  <P style="MARGIN: 0px">Sample Application: Anonymous Benchmarking &nbsp;&nbsp;&nbsp;&nbsp;293</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Visualforce Page Design &nbsp;&nbsp;&nbsp;&nbsp;294</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Visualforce Controller Design&nbsp;&nbsp;&nbsp; &nbsp;295</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Integrating the Web Service &nbsp;&nbsp;&nbsp;&nbsp;296</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Sample Implementation &nbsp;&nbsp;&nbsp;&nbsp;299</P>  <P style="MARGIN: 0px">Summary &nbsp;&nbsp;&nbsp;&nbsp;302</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Chapter 10 Advanced Integration &nbsp;&nbsp;&nbsp;&nbsp;303</B></P>  <P style="MARGIN: 0px">Understanding Force.com Web Services&nbsp;&nbsp;&nbsp; &nbsp;304</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Basics of Force.com Web Services &nbsp;&nbsp;&nbsp;&nbsp;304</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Generating the Web Service Client &nbsp;&nbsp;&nbsp;&nbsp;306</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Logging In &nbsp;&nbsp;&nbsp;&nbsp;310</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Force.com Data Types in SOAP &nbsp;&nbsp;&nbsp;&nbsp;313</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Error Handling &nbsp;&nbsp;&nbsp;&nbsp;314</P>  <P style="MARGIN: 0px">Using the Enterprise API &nbsp;&nbsp;&nbsp;&nbsp;314</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Retrieving Records &nbsp;&nbsp;&nbsp;&nbsp;315</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Writing Records &nbsp;&nbsp;&nbsp;&nbsp;317</P>  <P style="MARGIN: 0px">Building Custom Web Services in Apex &nbsp;&nbsp;&nbsp;&nbsp;319</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Understanding Custom Web Services &nbsp;&nbsp;&nbsp;&nbsp;320</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Service Definition &nbsp;&nbsp;&nbsp;&nbsp;321</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Calling a Custom Web Service &nbsp;&nbsp;&nbsp;&nbsp;322</P>  <P style="MARGIN: 0px">Introduction to the Metadata API &nbsp;&nbsp;&nbsp;&nbsp;323</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Overview &nbsp;&nbsp;&nbsp;&nbsp;323</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Getting Started with the Metadata API &nbsp;&nbsp;&nbsp;&nbsp;324</P>  <P style="MARGIN: 0px">Sample Application: Database Integration &nbsp;&nbsp;&nbsp;&nbsp;326</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Integration Scenario &nbsp;&nbsp;&nbsp;&nbsp;326</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Implementation Strategy&nbsp;&nbsp;&nbsp; &nbsp;326</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Sample Implementation &nbsp;&nbsp;&nbsp;&nbsp;327</P>  <P style="MARGIN: 0px">Summary &nbsp;&nbsp;&nbsp;&nbsp;330</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Chapter 11 Additional Platform Features &nbsp;&nbsp;&nbsp;&nbsp;333</B></P>  <P style="MARGIN: 0px">Workflow and Approvals &nbsp;&nbsp;&nbsp;&nbsp;333</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Introduction to Workflow &nbsp;&nbsp;&nbsp;&nbsp;334</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Getting Started with Approval Processes &nbsp;&nbsp;&nbsp;&nbsp;335</P>  <P style="MARGIN: 0px">Introduction to Analytics &nbsp;&nbsp;&nbsp;&nbsp;342</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Working with Reports &nbsp;&nbsp;&nbsp;&nbsp;343</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Configuring Dashboards&nbsp;&nbsp;&nbsp; &nbsp;345</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Using Analytic Snapshots &nbsp;&nbsp;&nbsp;&nbsp;346</P>  <P style="MARGIN: 0px">Force.com for International Organizations &nbsp;&nbsp;&nbsp;&nbsp;347</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Multilingual Support &nbsp;&nbsp;&nbsp;&nbsp;348</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Using Multiple Currencies&nbsp;&nbsp;&nbsp; &nbsp;350</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Advanced Currency Management (ACM) &nbsp;&nbsp;&nbsp;&nbsp;353</P>  <P style="MARGIN: 0px">Using Single Sign-On &nbsp;&nbsp;&nbsp;&nbsp;354</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Federated Single Sign-On &nbsp;&nbsp;&nbsp;&nbsp;354</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Delegated Single Sign-On &nbsp;&nbsp;&nbsp;&nbsp;359</P>  <P style="MARGIN: 0px">Sample Application: Project Map Dashboard &nbsp;&nbsp;&nbsp;&nbsp;362</P>  <P style="MARGIN: 0px">Summary &nbsp;&nbsp;&nbsp;&nbsp;368</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Index &nbsp;&nbsp;&nbsp;&nbsp;369</B></P>  <P style="MARGIN: 0px">&nbsp;</P>]]></d104>
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<d104 textformat="02"><![CDATA[ Scott Kelby is the world&rsquo;s #1 best-selling author of computer books (for five years running), and is the awardwinning author of <i>The Digital Photography</i> <i>Book</i> (Vols. 1, 2 &amp; 3),<i> The iPhone Book</i>, and <i>The Photoshop Book for Digital Photographers,</i> among others. He&rsquo;s also Publisher of <i>Photoshop User</i> magazine and President of the National Association of Photoshop Professionals. 					 				 					 				]]></d104>
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<d104 textformat="02"><![CDATA[<b> Are you looking for a book that focuses on just the most important and most useful stuff about your iPod (including the iPod touch, nano, classic, shuffle, and the iTunes Store)? Well, this is it!</b><br><br>There are basically two kinds of iPod books: (1) The &ldquo;tell-me-all-about-it&rdquo; kind, which include in-depth discussions on compression algorithms and tutorials on how to export your playlist in Unicode format. (2) Then there&rsquo;s this book&mdash;a &ldquo;show-me-how-to-do-it&rdquo; book. Scott shows you step by step how to do the things people really want to learn about their iPods, and he uses the same casual, conversational style that has made him the world&rsquo;s #1 best-selling technology author. This book focuses on just the most important, most requested, most useful things so you can start having fun with your iPod today. Right now!<br><br>Plus, there&rsquo;s only one topic per page, so if you want to know how to do something, you turn to that page and it shows you how to do just that one thing. It&#39;s a simple approach, and people really love learning this way!<br> 					 				]]></d104>
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<d104 textformat="02"><![CDATA[ With Photoshop Elements 8 for Windows: Visual QuickStart Guide, readers can start with a tour of the interface and image-editing basics, or they can look up specific tasks to learn just what they need to know. This task-based, visual reference guide uses step-by-step instructions and plenty of screenshots to show readers how to capture and import photos, reduce red eye, enhance color, work with layers, and much more. Coverage includes: applying direct effects with the Adobe Smart Brush, softening surfaces and keeping edges crisp with a new filter, and finding photos easily with keywords. <br><br>Both beginning and intermediate users will find everything they need here--in straightforward language and with readily accessible examples. 					 				]]></d104>
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<d104 textformat="02"><![CDATA[Introduction <br>Chapter 1: The Basics<br>Chapter 2: The Organize<br>Chapter 3: Creating and Managing Images <br>Chapter 4: Quick Fix Edits<br>Chapter 5: Making Selections <br>Chapter 6: Fixing and Retouching Photos <br>Chapter 7: Changing and Adjusting Colors <br>Chapter 8: Working with/ Layers <br>Chapter 9: Filters and/ Effects<br>Chapter 10: Painting and Drawing<br>Chapter 11: Working with Type <br>Chapter 12: Preparing Images for the Web<br>Chapter 13: Saving and Printing Images <br>Chapter 14: Sharing Your/&nbsp; Images <br>Appendix A: Editor Keyboard Shortcuts <br>Appendix B: Organizer Keyboard Shortcuts&nbsp; 					 				]]></d104>
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<contributor>
<b034>1</b034>
<b035>A01</b035>
<b037>Scalzo, Bert</b037>
<b039>Bert</b039>
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<contributor>
<b034>2</b034>
<b035>A01</b035>
<b037>Hotka, Dan</b037>
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<d104 textformat="02"><![CDATA[<P style="MARGIN: 0px"><B>Bert Scalzo,</B> currently TOAD product architect at Quest Software, has worked with Oracle databases for well over two decades, including stints at both Oracle Education and Oracle Consulting. An accomplished speaker and presenter at Oracle conferences and user groups, he is author of many books, including <I>TOAD Pocket Reference for Oracle, Second Edition</I> (O&rsquo;Reilly Media, Inc., 2005) and <I>Oracle DBA Guide to Data Warehousing and Star Schemas</I> (Prentice Hall, 2003).</P>  <P style="MARGIN: 0px"><B>&nbsp;</B></P>  <P style="MARGIN: 0px"><B>Dan Hotka,</B> an internationally recognized Oracle expert, has twenty-six years of experience with Oracle products. He regularly teaches courses on TOAD and works closely with Quest Software. He has authored or coauthored eleven books and speaks regularly at Oracle conferences and user groups around the world. He can be found on the Web at <A title="" href="http://danhotka.com/" target=_blank>DanHotka.com</A>.</P>]]></d104>
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<d102>01</d102>
<d104 textformat="02"><![CDATA[<P style="MARGIN: 0px"><B><I>TOAD<SUP>&reg;</SUP> Handbook, Second Edition</I></B><B>,</B> is the definitive, completely up-to-date guide to the newest version of TOAD, the world&rsquo;s premier third-party Oracle utility. Packed with step-by-step recipes, screen snapshots, and hands-on exercises, this book brings together everything developers and DBAs need to maximize their productivity with TOAD in both administrative and development tasks.</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">TOAD product architect Bert Scalzo and leading TOAD trainer Dan Hotka thoroughly cover every area of TOAD&rsquo;s functionality, offering practical, proven solutions that can be applied immediately to leverage TOAD&rsquo;s dramatically improved feature set. Comprehensive coverage includes</P>  <UL>  <LI>TOAD setup and configuration</LI>  <LI>Browsing databases and schemas</LI>  <LI>Editing SQL and PL/SQL within TOAD</LI>  <LI>Creating new databases</LI>  <LI>Checking database health</LI>  <LI>Performing common DBA tasks</LI>  <LI>Reporting via standard and custom reports</LI>  <LI>Optimizing database performance</LI></UL>  <P style="MARGIN: 0px">Throughout the text, the authors offer practical insights into each of TOAD&rsquo;s most useful tools, from App Designer to Doc Generator, ER Diagrammer to Code Road Map.</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">This book is the only current, comprehensive, and affordable guide to the latest version of TOAD&ndash;a must-have for any TOAD user.</P>]]></d104>
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<d102>04</d102>
<d104 textformat="02"><![CDATA[<P style="MARGIN: 0px"><I>Acknowledgments xiii</I></P>  <P style="MARGIN: 0px"><I>About the Authors xv</I></P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Introduction 1</B></P>  <P style="MARGIN: 0px">Who Should Read This Book 1</P>  <P style="MARGIN: 0px">Why This Book Is Unique 2</P>  <P style="MARGIN: 0px">How This Book Is Organized 2</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Chapter 1: TOAD Setup and Configuration 5</B></P>  <P style="MARGIN: 0px">Windows Platform Support 6</P>  <P style="MARGIN: 0px">Database Connectivity 7</P>  <P style="MARGIN: 0px">Database Client Versions 10</P>  <P style="MARGIN: 0px">Which Version of TOAD to Use 10</P>  <P style="MARGIN: 0px">Running the TOAD Installer 12</P>  <P style="MARGIN: 0px">Copying TOAD Settings 13</P>  <P style="MARGIN: 0px">TOAD Adheres to Oracle Security 13</P>  <P style="MARGIN: 0px">Activating TOAD&rsquo;s Read-Only Mode 15</P>  <P style="MARGIN: 0px">Advanced TOAD Security Options 15</P>  <P style="MARGIN: 0px">Customizing TOAD to User Taste 16</P>  <P style="MARGIN: 0px">Summary 17</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Chapter 2: Database and Schema Browsers 19</B></P>  <P style="MARGIN: 0px">Auto-Start a Browser 20</P>  <P style="MARGIN: 0px">Database Browser 21</P>  <P style="MARGIN: 0px">Schema Browser 27</P>  <P style="MARGIN: 0px">Schema Browser Options 42</P>  <P style="MARGIN: 0px">Summary 44</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Chapter 3: SQL Editor 45</B></P>  <P style="MARGIN: 0px">Basic Concepts of the SQL Editor 45</P>  <P style="MARGIN: 0px">Predefined Shortcuts 59</P>  <P style="MARGIN: 0px">User-Defined Shortcuts 62</P>  <P style="MARGIN: 0px">Using Bind Variables 63</P>  <P style="MARGIN: 0px">Table and Column Name Select Lists 64</P>  <P style="MARGIN: 0px">TOAD Table Aliases Substitutions 66</P>  <P style="MARGIN: 0px">Auto-Replacement Substitutions 67</P>  <P style="MARGIN: 0px">SQL Templates 68</P>  <P style="MARGIN: 0px">Code Snippets 70</P>  <P style="MARGIN: 0px">Executing SQL Statements 71</P>  <P style="MARGIN: 0px">Executing SQL Scripts 72</P>  <P style="MARGIN: 0px">Editing Result-Set Data 73</P>  <P style="MARGIN: 0px">Saving Result-Set Data 75</P>  <P style="MARGIN: 0px">Printing Result-Set Data 76</P>  <P style="MARGIN: 0px">Examining Explain Plans 79</P>  <P style="MARGIN: 0px">Examining Basic Performance Information 82</P>  <P style="MARGIN: 0px">Other Result Output Tabs 84</P>  <P style="MARGIN: 0px">SQL*Plus Compatibility 84</P>  <P style="MARGIN: 0px">SQL-Creating-SQL 87</P>  <P style="MARGIN: 0px">Summary 88</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Chapter 4: TOAD PL/SQL Editor 89</B></P>  <P style="MARGIN: 0px">Basic Concepts of the PL/SQL Editor 89</P>  <P style="MARGIN: 0px">Formatting PL/SQL Code 96</P>  <P style="MARGIN: 0px">Predefined Shortcuts 98</P>  <P style="MARGIN: 0px">Using Aliases, Pick Lists, Shortcuts, Snippets, and Auto-</P>  <P style="MARGIN: 0px">Replacement Substitutions 101</P>  <P style="MARGIN: 0px">PL/SQL Object Templates 102</P>  <P style="MARGIN: 0px">Compiling PL/SQL Code 105</P>  <P style="MARGIN: 0px">Executing PL/SQL Code 105</P>  <P style="MARGIN: 0px">Saving PL/SQL Code to Files 107</P>  <P style="MARGIN: 0px">Debugging Setup, Requirements, and Parameters 108</P>  <P style="MARGIN: 0px">Basic Debugging PL/SQL Code 109</P>  <P style="MARGIN: 0px">Debugging Breakpoint Options 115</P>  <P style="MARGIN: 0px">Advanced Debugging PL/SQL Code 117</P>  <P style="MARGIN: 0px">Profiling PL/SQL Code 120</P>  <P style="MARGIN: 0px">Setting Up Source Code Control 123</P>  <P style="MARGIN: 0px">Using Source Code Control 123</P>  <P style="MARGIN: 0px">Summary 123</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Chapter 5: Database Reporting 125</B></P>  <P style="MARGIN: 0px">TOAD Report Manager 125</P>  <P style="MARGIN: 0px">Building Reports Using Fast Reports 131</P>  <P style="MARGIN: 0px">Adding Reports to the TOAD Report Manager 141</P>  <P style="MARGIN: 0px">Using the HTML Schema Document Generator 144</P>  <P style="MARGIN: 0px">Summary 148</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Chapter 6: Tuning Tools in TOAD 149</B></P>  <P style="MARGIN: 0px">Oracle Tuning Using TOAD 149</P>  <P style="MARGIN: 0px">SQL Explain Plans/Auto Trace 150</P>  <P style="MARGIN: 0px">Oracle Trace Facility 155</P>  <P style="MARGIN: 0px">StatsPack Reporting 165</P>  <P style="MARGIN: 0px">Automated Workload Repository Reporting 168</P>  <P style="MARGIN: 0px">Summary 171</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Chapter 7: Database Management 173</B></P>  <P style="MARGIN: 0px">Database Health Check 174</P>  <P style="MARGIN: 0px">Creating New Databases 176</P>  <P style="MARGIN: 0px">Tablespaces and Data Files 178</P>  <P style="MARGIN: 0px">Start-ups and Shut-downs 181</P>  <P style="MARGIN: 0px">Oracle and NLS Parameters 183</P>  <P style="MARGIN: 0px">Generating Database Scripts 186</P>  <P style="MARGIN: 0px">Generating Schema Scripts 188</P>  <P style="MARGIN: 0px">Comparing Database Differences 190</P>  <P style="MARGIN: 0px">Rebuilding Multiple Objects 195</P>  <P style="MARGIN: 0px">Top Session Finder 197</P>  <P style="MARGIN: 0px">SGA Trace/Optimization 198</P>  <P style="MARGIN: 0px">Session Browser 200</P>  <P style="MARGIN: 0px">Summary 203</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Chapter 8: Exporting Table Data 205</B></P>  <P style="MARGIN: 0px">Saving Grid Contents 205</P>  <P style="MARGIN: 0px">Flat File Export 208</P>  <P style="MARGIN: 0px">Creating Inserts 209</P>  <P style="MARGIN: 0px">Schema Browser Script 210</P>  <P style="MARGIN: 0px">Oracle Export 211</P>  <P style="MARGIN: 0px">Data Pump Export 214</P>  <P style="MARGIN: 0px">Data Subset Wizard 218</P>  <P style="MARGIN: 0px">Import Table Data 220</P>  <P style="MARGIN: 0px">Summary 222</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Chapter </B><B>9: Other Useful Tools 223</B></P>  <P style="MARGIN: 0px">Master-Detail Browser 223</P>  <P style="MARGIN: 0px">ER Diagram 227</P>  <P style="MARGIN: 0px">Code Road Map 229</P>  <P style="MARGIN: 0px">Query Builder 232</P>  <P style="MARGIN: 0px">External Tools 238</P>  <P style="MARGIN: 0px">Compare Files 240</P>  <P style="MARGIN: 0px">TNS Editor 241</P>  <P style="MARGIN: 0px">Script Manager 243</P>  <P style="MARGIN: 0px">Summary 245</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Chapter 10: TOAD App Designer 247</B></P>  <P style="MARGIN: 0px">TOAD Command Line 247</P>  <P style="MARGIN: 0px">TOAD App Designer 251</P>  <P style="MARGIN: 0px">Summary 260</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><I>Index 261</I></P>]]></d104>
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<b040>Tro</b040>
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<d104 textformat="02"><![CDATA[<div usercontent=""> 							 								<p style="margin: 0px;"><b>Nivaldo Tro</b> is Professor of Chemistry at Westmont College in Santa Barbara, California, where he has been a faculty member since 1990. &nbsp;&nbsp;He received his Ph.D. in chemistry from Stanford University, for work on developing and using optical techniques to study the adsorption and desorption of molecules to and from surfaces in ultrahigh vacuum. &nbsp;&nbsp;He then went on to the University of California at Berkeley, where he did post-doctoral research on ultra-fast reaction dynamics in solution. &nbsp;Since coming to Westmont, Professor Tro has been awarded grants from the American Chemical Society Petroleum Research Fund, from Research Corporation, and from the National Science Foundation to study the dynamics of various processes occurring in thin adlayer films adsorbed on dielectric surfaces. &nbsp;&nbsp;He has twice been honored as Westmont&#39;s outstanding teacher of the year and has also received the college&#39;s outstanding researcher of the year award. &nbsp;&nbsp;Professor Tro lives in Santa Barbara with his wife, Ann, and their four children, Michael, Ali, Kyle, and Kaden. &nbsp;In his leisure time, Professor Tro enjoys reading good literature to his children and being outdoors with his family.</p> 							 							 						</div> 					 				]]></d104>
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<d104 textformat="02"><![CDATA[<B> </B>The author&rsquo;s goal in writing this book is to deliver the depth of coverage faculty want with the accessibility and clarity that students need for success.&nbsp; Nivaldo J. Tro&rsquo;s <I>Chemistry: A Molecular Approach,&nbsp;2/e</I> explains difficult chemical concepts in a concise and clear student-centered manner while also providing faculty with the flexibility to go more deeply into many key, often neglected, topics such as electron diffraction, molecular orbital theory, and free-energy changes under non-standard conditions.&nbsp; Chemistry is presented visually through multi-level images (macroscopic, molecular and symbolic representations), which helps students see the connections among the formulas (symbolic), the world around them (macroscopic), and the atoms and molecules that make up the world (molecular). Among other revisions, the Second Edition offers a crisp new design, adds more challenging problems, and significantly revises coverage of electrochemistry. <B> </B>Matter, Measurement, and Problem Solving; Atoms and Elements; Molecules, Compounds, and Chemical Equations; Chemical Quantities and Aqueous Reactions; Gases; Thermochemistry; The Quantum-Mechanical Model of the Atom; Periodic Properties of the Elements; Chemical Bonding I: Lewis Theory; Chemical Bonding II: Molecular Shapes, Valence Bond Theory, and Molecular Orbital Theory; Liquids, Solids, and Intermolecular Forces; Solutions; Chemical Kinetics; Chemical Equilibrium; Acids and Bases; Aqueous Ionic Equilibrium; Free Energy and Thermodynamics; Electrochemistry; Radioactivity and Nuclear Chemistry; Organic Chemistry; Biochemistry; Chemistry of the Nonmetals; Metals and Metallurgy; Transition Metals and Coordination Compounds. <B> </B>A comprehensive reference for chemistry professionals.<BR><BR>]]></d104>
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<d104 textformat="02"><![CDATA[Chapter 1 &nbsp;&nbsp; &nbsp;Matter, Measurement, and Problem Solving<br>Chapter 2 &nbsp;&nbsp; &nbsp;Atoms and Elements<br>Chapter 3 &nbsp;&nbsp; &nbsp;Molecules, Compounds, and Chemical Equations<br>Chapter 4 &nbsp;&nbsp; &nbsp;Chemical Quantities and Aqueous Reactions<br>Chapter 5 &nbsp;&nbsp; &nbsp;Gases<br>Chapter 6 &nbsp;&nbsp; &nbsp;Thermochemistry<br>Chapter 7 &nbsp;&nbsp; &nbsp;The Quantum-Mechanical Model of the Atom<br>Chapter 8 &nbsp;&nbsp; &nbsp;Periodic Properties of the Elements<br>Chapter 9 &nbsp;&nbsp; &nbsp;Chemical Bonding I: Lewis Theory<br>Chapter 10 &nbsp;&nbsp; &nbsp;Chemical Bonding II: Molecular Shapes, Valence Bond Theory, and<br><r>&nbsp;&nbsp;&nbsp;&nbsp;</r><r>&nbsp;&nbsp;&nbsp;&nbsp;</r><r>&nbsp;&nbsp;&nbsp;&nbsp;</r><r>&nbsp;&nbsp;&nbsp;&nbsp;</r><r>&nbsp;&nbsp;&nbsp;&nbsp;</r><r>&nbsp;&nbsp;&nbsp;&nbsp;</r>Molecular Orbital Theory<br>Chapter 11 &nbsp;&nbsp; &nbsp;Liquids, Solids, and Intermolecular Forces<br>Chapter 12 &nbsp;&nbsp; &nbsp;Solutions<br>Chapter 13 &nbsp;&nbsp; &nbsp;Chemical Kinetics<br>Chapter 14 &nbsp;&nbsp; &nbsp;Chemical Equilibrium<br>Chapter 15 &nbsp;&nbsp; &nbsp;Acids and Bases<br>Chapter 16 &nbsp;&nbsp; &nbsp;Aqueous Ionic Equilibrium<br>Chapter 17 &nbsp;&nbsp; &nbsp;Free Energy and Thermodynamics<br>Chapter 18 &nbsp;&nbsp;&nbsp; &nbsp;Electrochemistry<br>Chapter 19 &nbsp;&nbsp; &nbsp;Radioactivity and Nuclear Chemistry<br>Chapter 20 &nbsp;&nbsp; &nbsp;Organic Chemistry<br>Chapter 21 &nbsp;&nbsp; &nbsp;Biochemistry<br>Chapter 22 &nbsp;&nbsp; &nbsp;Chemistry of the Nonmetals<br>Chapter 23 &nbsp;&nbsp; &nbsp;Metals and Metallurgy<br>Chapter 24 &nbsp;&nbsp; &nbsp;Transition Metals and Coordination Compounds <br><br> 					 				]]></d104>
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<d104 textformat="02"><![CDATA[<P style="MARGIN: 0px"><B>Key Benefit: </B>This full-color laboratory manual is designed for those who teach a two-semester introductory anatomy &amp; physiology course, but do not require the full range of laboratory exercises found in Marieb&rsquo;s best-selling <B>Human Anatomy &amp; Physiology Lab Manuals (Cat, Fetal Pig, and Main)</B>. Though this lab manual can be used with any two-semester book, it will be most effectively used with Marieb&rsquo;s <B>Anatomy &amp; Physiology, Fourth Edition</B>. Readers will find 27 concise, activity-based lab exercises that explore basic concepts in anatomy &amp; physiology. For those who want their&nbsp;readers to experience using a microscope, a complete exercise on its use and care can be found in Appendix A. Each lab is presented with learning objectives, cogent summaries of key concepts, and meaningful activities that build readers&rsquo; observational and laboratory skills. Review sheets are now integrated to conveniently follow each lab exercise. The lab manual also features a full-color, extensive Histology Atlas.</P>  <P style="MARGIN: 0px"><B>Key Topics:</B> The Language of Anatomy, Organ Systems Overview, The Cell - Anatomy and Division, Cell Membrane Transport Mechanisms, Classification of Tissues, The Skin (Integumentary System), Overview of the Skeleton, The Axial Skeleton, The Appendicular Skeleton, Microscopic Anatomy and Organization of Skeletal Muscle, &nbsp;Structure of Skeletal Muscle, Gross Anatomy of the Muscular System, Neuron Anatomy and Physiology, Gross Anatomy of the Brain and Cranial Nerves, Spinal Cord and Spinal Nerves, Human Reflex Physiology, The Special Senses, Functional Anatomy&nbsp;of the Endocrine Glands, Blood, Anatomy of the Heart, Anatomy of Blood Vessels, Human Cardiovascular Physiology&ndash;Blood Pressure and Pulse Determinations, Anatomy of the Respiratory System, Respiratory System Physiology, Functional Anatomy of the Digestive System, Functional Anatomy of the Urinary System, Anatomy of the Reproductive System&nbsp;</P>  <P style="MARGIN: 0px"><B>Market Description: </B>For those interested in a laboratory practices for anatomy &amp; physiology</P>]]></d104>
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<d104 textformat="02"><![CDATA[<P style="MARGIN: 0px">I. HUMAN BODY AND ORIENTATION</P>  <P style="MARGIN: 0px">1. The Language of Anatomy</P>  <P style="MARGIN: 0px">2. Organ Systems Overview</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">II. THE CELL</P>  <P style="MARGIN: 0px">3. The Cell - Anatomy and Division</P>  <P style="MARGIN: 0px">4. Cell Membrane Transport Mechanisms</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">III. BASIC TISSUES AND THE SKIN</P>  <P style="MARGIN: 0px">5. Classification of Tissues</P>  <P style="MARGIN: 0px">6. The Skin (Integumentary System)</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">IV. THE SKELETAL SYSTEM</P>  <P style="MARGIN: 0px">7. Overview of the Skeleton</P>  <P style="MARGIN: 0px">8. The Axial Skeleton</P>  <P style="MARGIN: 0px">9. The Appendicular Skeleton</P>  <P style="MARGIN: 0px">10. Microscopic Anatomy and Organization of Skeletal Muscle</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">V. THE MUSCULAR SYSTEM</P>  <P style="MARGIN: 0px">11. Structure of Skeletal Muscle</P>  <P style="MARGIN: 0px">12. Gross Anatomy of the Muscular System</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">VI. THE NERVOUS SYSTEM</P>  <P style="MARGIN: 0px">13. Neuron Anatomy and Physiology</P>  <P style="MARGIN: 0px">14. Gross Anatomy of the Brain and Cranial Nerves</P>  <P style="MARGIN: 0px">15. Spinal Cord and Spinal Nerves</P>  <P style="MARGIN: 0px">16. Human Reflex Physiology</P>  <P style="MARGIN: 0px">17. The Special Senses</P>  <P style="MARGIN: 0px">18.&nbsp;Functional Anatomy&nbsp;of the Endocrine Glands</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">VII. THE CIRCULATORY SYSTEM</P>  <P style="MARGIN: 0px">19. Blood</P>  <P style="MARGIN: 0px">20. Anatomy of the Heart</P>  <P style="MARGIN: 0px">21. Anatomy of Blood Vessels</P>  <P style="MARGIN: 0px">22. Human Cardiovascular Physiology&mdash;Blood Pressure and Pulse Determinations</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">VIII. THE RESPIRATORY SYSTEM</P>  <P style="MARGIN: 0px">23. Anatomy of the Respiratory System</P>  <P style="MARGIN: 0px">24. Respiratory System Physiology</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">IX. OTHER MAJOR SYSTEMS</P>  <P style="MARGIN: 0px">25. Functional Anatomy of the Digestive System</P>  <P style="MARGIN: 0px">26. Functional Anatomy of the Urinary System</P>  <P style="MARGIN: 0px">27. Anatomy of the Reproductive System&nbsp;</P>  <P style="MARGIN: 0px">Histology Atlas </P>  <P style="MARGIN: 0px">Appendix A: The Microscope </P>  <P style="MARGIN: 0px">Appendix B: The Metric System </P>  <P style="MARGIN: 0px">&nbsp;</P>]]></d104>
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<b040>Marston</b040>
<b046>University of Arizona</b046>
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<b039>Paul L.</b039>
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<b046>Virginia Tech</b046>
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<b039>Diana M.</b039>
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<b046>University of Arizona</b046>
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<b039>Vincent</b039>
<b040>Del Casino</b040>
<b046>California State University</b046>
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<b039>Paul</b039>
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<d104 textformat="02"><![CDATA[ &lt;&gt; 							 								<p style="margin: 0px;"><b><i>Sallie A. Marston</i></b> received her Ph.D. in Geography from the University of Colorado, Boulder. She has been a faculty member at the University of Arizona since 1986. Her teaching focuses on the historical, social, and cultural aspects of American urbanization, with particular emphasis on race, class, gender, and ethnicity issues. She received the College of Social and Behavioral Sciences Outstanding Teaching Award in 1989. She is the author of numerous journal articles and book chapters and serves on the editorial board of several scientific journals. In 1994/1995 she served as interim director of Women&#39;s Studies and the Southwest Institute for Research on Women. She is currently a professor in the Department of Geography and Regional Development at the University of Arizona. </p> <p style="margin: 0px;">&nbsp;</p> <p style="margin: 0px;"><b><i>Paul L. Knox</i></b> received his Ph.D. in Geography from the University of Sheffield, England. After teaching in the United Kingdom for several years, he moved to the United States to take a position as professor of urban affairs and planning at Virginia Tech. His teaching centers on urban and regional development, with an emphasis on comparative study. He has written several books on aspects of economic geography, social geography, and urbanization. He serves on the editorial board of several scientific journals and is co-editor on a series of books on world cities. In 1996 he was appointed to the position of University Distinguished Professor at Virginia Tech, where he currently serves as Dean of the College of Architecture and Urban Studies and International Director of the Metropolitan Institute. </p> <p style="margin: 0px;">&nbsp;</p> <p style="margin: 0px;"><b><i>Diana M. Liverman</i></b> received her Ph.D. in Geography from the University of California, Los Angeles, and also studied at the University of Toronto, Canada, and University College London, England. Born in Accra, Ghana, she is currently the director of Oxford University&#39;s Environmental Change Institute, where she also holds Oxford University&#39;s first established Chair of Environmental Science. Previously, she was professor of geography and regional development and the director of the Center for Latin American Studies at the University of Arizona; in 1993 she received a teaching award from Pennsylvania State University. Her teaching focuses on global environmental issues and on Latin America, and she is an editor of the <i>Journal of Latin American Geography.</i> Diana has served on several national and international advisory committees dealing with environmental issues and has written recent journal articles and book chapters on such topics as natural disasters, climate change, and environmental policy in Mexico. <br><br><b><i>Vincent J. Del Casino, Jr.</i> </b>received his Ph.D. in Geography from the University of Kentucky in 2000. He is currently Professor and Chair of Geography at California State University, Long Beach, where he has taught since graduating from Kentucky. He has held a Visiting Research Fellow post at The Australian National University, and completed National Science Foundation supported research in Thailand. His current research reflects his ongoing interests in the areas of social and health geography, with a particular emphasis on HIV transmission, the care of people living with HIV and AIDS, and homelessness. He has published numerous articles and book chapters on his research, and he recently completed an upper-division textbook on social geography. His teaching focuses on social geography, geographic thought, and geographic methodology. He also teaches a number of general education courses in geography, including world regional geography, which he first began teaching as a graduate student in 1995. <br><br><b><i>Paul Robbins</i></b> received his Ph.D. in Geography from Clark University in 1996. He has taught at the University of Arizona since 2005. Prior to this, he taught at Ohio State University, the University of Iowa, and Eastern Connecticut State University. His teaching and research focuses on the relationships between individuals (homeowners, hunters, professional foresters), environmental actors (lawns, elk, mesquite trees), and the institutions that connect them. He and his students seek to explain human environmental practices and knowledges, the influence the environment has on human behavior and organization, and the implications this holds for ecosystem health, local community, and social justice. Past projects have examined chemical use in the suburban United States, elk management in Montana, forest product collection in New England, and wolf conservation in India.<br></p> 							 							 						 					 				 					 				]]></d104>
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<d104 textformat="02"><![CDATA[ The Fourth Edition of World Regions in Global Context retains its strong global sensibility and its emphasis on current concerns, with models of interdependent development, spatial and social inequality, and questions of spatial justice. This revision is more user-friendly in the organization of the material in each chapter, with greater consistency among regional chapters in terms of the critical processes that shape regions. The authors maintain that regions are the outcomes of a set of world-spanning systems. Therefore, each regional chapter stresses the global systems of connection that drive unique regional processes, thus making regions different. By studying regions, students not only learn the critical elements of different places, but also come to understand the fundamental processes that drive change.<br><br>&nbsp; World Regions in Global Context; Europe; The Russian Federation, Central Asia, and the Transcaucasus; Middle East and North Africa; Sub-Saharan Africa; The United States and Canada; Latin America; East Asia; South Asia; Southeast Asia; Australia, New Zealand, and the South Pacific.<br><br> A useful reference for anyone interested in learning more about world regional geography.<br><br> 					 				]]></d104>
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<d104 textformat="02"><![CDATA[&nbsp;1. World Regions in Global Context<br><br>&nbsp;2. Europe<br><br>&nbsp;3. The Russian Federation, Central Asia, and the Transcaucasus<br><br>&nbsp;4. Middle East and North Africa<br><br>&nbsp;5. Sub-Saharan Africa<br><br>&nbsp;6. The United States and Canada<br><br>&nbsp;7. Latin America<br><br>&nbsp;8. East Asia<br><br>&nbsp;9. South Asia<br><br>10. Southeast Asia<br><br>11. Australia, New Zealand, and the South Pacific<br><br> 					 				]]></d104>
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<d104 textformat="02"><![CDATA[<P style="MARGIN: 0px">TABLE OF CONTENTS</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Introduction</B></P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">5&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Foreword</P>  <P style="MARGIN: 0px">6&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Historical Overview of Goode&rsquo;s World Atlas </P>  <P style="MARGIN: 0px">7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Preface</P>  <P style="MARGIN: 0px">8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Basic Earth Properties</P>  <P style="MARGIN: 0px">9&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cartography, GIS, and Remote Sensing</P>  <P style="MARGIN: 0px">10&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Map Scale</P>  <P style="MARGIN: 0px">11&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Map Projections</P>  <P style="MARGIN: 0px">12-13&nbsp;&nbsp;&nbsp; Map Projections in Goode&rsquo;s World Atlas</P>  <P style="MARGIN: 0px">14-15&nbsp;&nbsp;&nbsp; Thematic Maps in Goode&rsquo;s World Atlas</P>  <P style="MARGIN: 0px">16&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reference Map Legend</P>  <P style="MARGIN: 0px">17&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Solar System ~ The Seasons </P>  <P style="MARGIN: 0px">&nbsp;</P><B>  <P style="MARGIN: 0px">The World</P>  <P style="MARGIN: 0px">&nbsp;</P></B>  <P style="MARGIN: 0px">18-19&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Political</P>  <P style="MARGIN: 0px">20-21&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Physical</P>  <P style="MARGIN: 0px">22-23&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Plate Tectonics ~ Volcanoes ~ Earthquakes</P>  <P style="MARGIN: 0px">24-25&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Landforms ~ Gravity Anomaly</P>  <P style="MARGIN: 0px">26-27&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Indian and Pacific Oceans Floor </P>  <P style="MARGIN: 0px">28&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Atlantic Ocean Floor</P>  <P style="MARGIN: 0px">29&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Arctic Ocean Floor</P>  <P style="MARGIN: 0px">30-31&nbsp;&nbsp;&nbsp; Climate Regions </P>  <P style="MARGIN: 0px">32&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; January and July Temperatures</P>  <P style="MARGIN: 0px">33&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Temperature Range ~ Polar Region Temperatures</P>  <P style="MARGIN: 0px">34&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; January Pressure, Winds ~ Winter Precipitation</P>  <P style="MARGIN: 0px">35&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; July Pressure, Winds ~ Summer Precipitation</P>  <P style="MARGIN: 0px">36-37&nbsp;&nbsp;&nbsp; Annual Precipitation and Ocean Currents ~ Precipitation Change ~ Variability of Precipitation</P>  <P style="MARGIN: 0px">38&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Temperature Change ~ Sea Level Change</P>  <P style="MARGIN: 0px">39&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CO<SUB>2</SUB> Emissions ~ Kyoto Protocol</P>  <P style="MARGIN: 0px">40-41&nbsp;&nbsp;&nbsp; Marine Productivity ~ Polar Sea Ice Change </P>  <P style="MARGIN: 0px">42-43&nbsp;&nbsp;&nbsp; Natural Vegetation</P>  <P style="MARGIN: 0px">44-45&nbsp;&nbsp;&nbsp; Soil Taxonomy</P>  <P style="MARGIN: 0px">46-47&nbsp;&nbsp;&nbsp; Terrestrial Biomes</P>  <P style="MARGIN: 0px">48-49&nbsp;&nbsp;&nbsp; Population Density</P>  <P style="MARGIN: 0px">50&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Birth Rate ~ Death Rate</P>  <P style="MARGIN: 0px">51&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Natural Increase ~ Urbanized Population</P>  <P style="MARGIN: 0px">52&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Gross Domestic Product ~ Literacy</P>  <P style="MARGIN: 0px">53&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Languages ~ Religions</P>  <P style="MARGIN: 0px">54&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HIV Infection ~ Tuberculosis</P>  <P style="MARGIN: 0px">55&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Malaria ~ Physicians<BR>56&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Life Expectancy ~ Undernourishment</P>  <P style="MARGIN: 0px">57&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Food Aid ~ Drinking Water</P>  <P style="MARGIN: 0px">58&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Agricultural Production ~ Agricultural Yield</P>  <P style="MARGIN: 0px">59&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wheat ~ Tea, Rye</P>  <P style="MARGIN: 0px">60&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maize (Corn) ~ Coffee, Oats</P>  <P style="MARGIN: 0px">61&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Barley, Cocoa Beans ~ Rice, Millet, and Grain Sorghum</P>  <P style="MARGIN: 0px">62&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Potatoes, Cassava ~ Sugar, Spices</P>  <P style="MARGIN: 0px">63&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fruits ~ Tobacco, Fisheries</P>  <P style="MARGIN: 0px">64&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Vegetable Oils</P>  <P style="MARGIN: 0px">65&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Natural Fibers, Rubber ~ Beer and Wine</P>  <P style="MARGIN: 0px">66&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cattle ~ Pigs</P>  <P style="MARGIN: 0px">67&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sheep ~ Poultry</P>  <P style="MARGIN: 0px">68&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Copper ~ Tin, Bauxite</P>  <P style="MARGIN: 0px">69&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead, Lithium ~ Zinc, Coltan</P>  <P style="MARGIN: 0px">70&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Iron Ore and Ferroalloys</P>  <P style="MARGIN: 0px">71&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Steel ~ Precious Metals</P>  <P style="MARGIN: 0px">72&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Energy Balance ~ Electricity Production</P>  <P style="MARGIN: 0px">73&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hydroelectricity ~ Alternative Energy</P>  <P style="MARGIN: 0px">74&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Petroleum ~ Natural Gas</P>  <P style="MARGIN: 0px">75&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coal ~ Uranium</P>  <P style="MARGIN: 0px">76&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 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North America * Physical</P>  <P style="MARGIN: 0px">87&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; North America * Land Cover</P>  <P style="MARGIN: 0px">88&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; North America * Satellite Image ~ Precipitation ~ Landforms ~ Vegetation</P>  <P style="MARGIN: 0px">89&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; North America * Population Density ~ Natural Hazards ~ Energy ~ Minerals, Agriculture</P>  <P style="MARGIN: 0px">90&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; United States and Canada * Temperature ~ Precipitation ~ Evapotranspiration </P>  <P style="MARGIN: 0px">91&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; United States and Canada * Insolation * Tornadoes (what is exact title for this page?)</P>  <P style="MARGIN: 0px">92-93&nbsp;&nbsp;&nbsp; United States and Canada * Natural Vegetation</P>  <P style="MARGIN: 0px">94-95&nbsp;&nbsp;&nbsp; United States and Canada * Agriculture</P>  <P style="MARGIN: 0px">96-97&nbsp;&nbsp;&nbsp; United States and Canada * Geology</P>  <P style="MARGIN: 0px">98-99&nbsp;&nbsp;&nbsp; United States and Canada * Federal Lands and Interstate Highways</P>  <P style="MARGIN: 0px">100&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; United States and Canada * Transportation ~ Territorial Growth</P>  <P style="MARGIN: 0px">101&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; United States and Canada * Minerals</P>  <P style="MARGIN: 0px">102&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; United States and Canada * Population Density</P>  <P style="MARGIN: 0px">103-105 United States * Demographics</P>  <P style="MARGIN: 0px">106&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; United States * Environmental Issues</P>  <P style="MARGIN: 0px">107&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; United States * Labor Structure ~ Manufacturing</P>  <P style="MARGIN: 0px">108-109 United States * Political</P>  <P style="MARGIN: 0px">110-111 United States * Physical</P>  <P style="MARGIN: 0px">112-113 Northwestern United States</P>  <P style="MARGIN: 0px">114-115 Northern Central United States</P>  <P style="MARGIN: 0px">116-117 Northeastern United States</P>  <P style="MARGIN: 0px">118-119 Southwestern United States ~ San Diego</P>  <P style="MARGIN: 0px">120-121 Central United States</P>  <P style="MARGIN: 0px">122-123 South Central United States ~ Houston</P>  <P style="MARGIN: 0px">124-125 Southeastern United States</P>  <P style="MARGIN: 0px">126&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Alaska</P>  <P style="MARGIN: 0px">127&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hawaii * Precipitation ~ Vegetation ~ Population Density ~ Environments</P>  <P style="MARGIN: 0px">128-129 Canada * Political</P>  <P style="MARGIN: 0px">130-131 Canada * Physical</P>  <P style="MARGIN: 0px">132-133 Southwestern Canada ~ Vancouver</P>  <P style="MARGIN: 0px">134-135 South Central Canada</P>  <P style="MARGIN: 0px">136-137 Southeastern Canada</P>  <P style="MARGIN: 0px">138-139 Eastern Canada ~ Quebec City</P>  <P style="MARGIN: 0px">140-141 Middle America ~ Aruba/Netherlands Antilles ~ Bermuda</P>  <P style="MARGIN: 0px">142-143 The West Indies ~ Puerto Rico ~ Lesser Antilles</P>  <P style="MARGIN: 0px">144-145 Mexico</P>  <P style="MARGIN: 0px">146-147 Central Mexico</P>  <P style="MARGIN: 0px">148&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Yucatan Peninsula, Guatemala, Belize, and El Salvador</P>  <P style="MARGIN: 0px">149&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Honduras, Nicaragua, and Costa Rica</P>  <P style="MARGIN: 0px">150&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Panama ~ Panama Canal&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </P>  <P style="MARGIN: 0px">151&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Las Vegas ~ Los Angeles ~ Portland ~ Sacramento ~ San Francisco ~ Seattle</P>  <P style="MARGIN: 0px">152-153 Atlanta ~ Boston ~ Cleveland ~ New York/Philadelphia ~ Pittsburgh ~ Washington/Baltimore </P>  <P style="MARGIN: 0px">154&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Chicago/Milwaukee ~ Detroit ~ Kansas City ~ Minneapolis/St. Paul ~ St. Louis</P>  <P style="MARGIN: 0px">155&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Dallas/Ft. Worth ~ Denver ~ Miami ~ Orlando ~ Phoenix ~ St. Petersburg</P>  <P style="MARGIN: 0px">156&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Calgary ~ Edmonton ~ Montreal ~ Ottawa ~ Toronto ~ Winnipeg</P>  <P style="MARGIN: 0px">157&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Guadalajara ~ Guatemala City ~ Havana ~ Mexico City ~ Monterrey ~ St. Croix ~ St. Thomas ~ San Juan</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>South America</B></P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">158&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; South America * Political</P>  <P style="MARGIN: 0px">159&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; South America * Physical</P>  <P style="MARGIN: 0px">160&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; South America * Land Cover</P>  <P style="MARGIN: 0px">161&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; South America * Satellite Image ~ Precipitation ~ Landforms ~ Vegetation</P>  <P style="MARGIN: 0px">162&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; South America * Population Density ~ Natural Hazards ~ Energy ~ Minerals, Agriculture</P>  <P style="MARGIN: 0px">163&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bogota/Medellin ~ Caracas ~ Lima ~ Recife ~ Santiago</P>  <P style="MARGIN: 0px">164-165 Northern South America </P>  <P style="MARGIN: 0px">166-167 Amazon Basin</P>  <P style="MARGIN: 0px">168-169 Central South America ~ Buenos Aires</P>  <P style="MARGIN: 0px">170&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Peru and Ecuador ~ Galapagos&nbsp;&nbsp; Islands</P>  <P style="MARGIN: 0px">171&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Southern South America</P>  <P style="MARGIN: 0px">172&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Southeastern Brazil ~ Sao Paulo ~ Rio de Janeiro</P>  <P style="MARGIN: 0px">173&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Rio de la Plata Region</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Europe</B></P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">174-175 Europe * Political</P>  <P style="MARGIN: 0px">176-177 Europe * Physical</P>  <P style="MARGIN: 0px">178-179 Europe * Land Cover</P>  <P style="MARGIN: 0px">180&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Europe * Satellite Image ~ Precipitation ~ Landforms ~ Vegetation</P>  <P style="MARGIN: 0px">181&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Europe * Population Density ~ Natural Hazards ~ Energy ~ Minerals, Agriculture</P>  <P style="MARGIN: 0px">182-183 Europe * Geology</P>  <P style="MARGIN: 0px">184-185 Western Europe</P>  <P style="MARGIN: 0px">186-187 Eastern Europe</P>  <P style="MARGIN: 0px">188-189 Southern Europe and the Mediterranean</P>  <P style="MARGIN: 0px"></P>  <P style="MARGIN: 0px">190-191 British Isles ~ Iceland ~ Faroe Islands ~ Shetland and Orkney Islands ~ London</P>  <P style="MARGIN: 0px">192-193 Southern Scandinavia and the Baltic States</P>  <P style="MARGIN: 0px">194-195 Central Europe</P>  <P style="MARGIN: 0px">196-197 France ~ Crosica ~ Marseille ~ Paris ~ The Riviera</P>  <P style="MARGIN: 0px">198-199 Spain and Portugal ~ Azores ~ Canary Islands ~ Lisbon ~ Madrid</P>  <P style="MARGIN: 0px">200-201 Italy, Greece, and the Balkans ~ Crete ~ Malta</P>  <P style="MARGIN: 0px">202-203 Western Russia and the Dnieper Basin</P>  <P style="MARGIN: 0px">204&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Berlin ~ Birmingham-Nottingham ~ Manchester-Liverpool ~ Moscow ~ Naples ~ Rome ~ St. Petersburg ~ Vienna (may not be final sequence)</P>  <P style="MARGIN: 0px">205&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Amsterdam-Rotterdam ~ Antwerp-Brussels ~ Athens ~ Copenhagen ~ Essen-Dusseldorf ~ Istanbul (may not be final sequence)</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Asia</B></P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">206-207 Asia * Political</P>  <P style="MARGIN: 0px">208-209 Asia * Physical</P>  <P style="MARGIN: 0px">210-211 Asia * Land Cover</P>  <P style="MARGIN: 0px">212&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Asia * Satellite Image ~ Precipitation </P>  <P style="MARGIN: 0px">213&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Asia * Landforms ~ Vegetation</P>  <P style="MARGIN: 0px">214&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Asia * Population Density ~ Natural Hazards</P>  <P style="MARGIN: 0px">215&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Asia * Energy ~ Minerals, Agriculture</P>  <P style="MARGIN: 0px">216&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Northern Eurasia * Population Density ~ Ethnicity</P>  <P style="MARGIN: 0px">217&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Middle East * Population Density ~ Ethnicity</P>  <P style="MARGIN: 0px">218-219 Russia</P>  <P style="MARGIN: 0px">220-221 Southwestern Asia</P>  <P style="MARGIN: 0px">222-223 Eastern Asia</P>  <P style="MARGIN: 0px">224-225 Southeastern Asia ~ Taiwan</P>  <P style="MARGIN: 0px">226&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Central Asia</P>  <P style="MARGIN: 0px">227&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The Caucasus</P>  <P style="MARGIN: 0px">228-229 The Middle East</P>  <P style="MARGIN: 0px">230-231 The Persian Gulf</P>  <P style="MARGIN: 0px">232-233 Iran, Pakistan, and Afghanistan</P>  <P style="MARGIN: 0px">234-235 Northern India</P>  <P style="MARGIN: 0px">236&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Southern India and Sri Lanka</P>  <P style="MARGIN: 0px">237&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; India * Population Density ~ Minerals, Agriculture </P>  <P style="MARGIN: 0px">238-239 Southern China</P>  <P style="MARGIN: 0px">240-241 Northeastern China</P>  <P style="MARGIN: 0px">237&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; China * Population Density ~ Minerals, Agriculture</P>  <P style="MARGIN: 0px">243&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Korea</P>  <P style="MARGIN: 0px">244&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Japan ~ Okinawa</P>  <P style="MARGIN: 0px">245&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Southern Japan ~ Tokyo ~ Osaka </P>  <P style="MARGIN: 0px">246-247 Southeast Asia ~ Singapore</P>  <P style="MARGIN: 0px">248-249 Malaysia and Central Indonesia</P>  <P style="MARGIN: 0px">250&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The Philippines&nbsp; ~ Batan Islands</P>  <P style="MARGIN: 0px">251&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Baghdad ~ Karachi ~ Kolkata ~ Kuala Lampur ~ Manila ~ Mumbai ~ New Delhi ~ Seoul ~ Taipei ~ Tehran (may not be final sequence) </P>  <P style="MARGIN: 0px">252&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bangkok ~ Beijing ~ Dhaka ~ Hong Kong ~ Jakarta ~ Jerusalem-Tel Aviv ~ Shanghai (may not be final sequence)</P>  <P style="MARGIN: 0px">&nbsp;</P><B>  <P style="MARGIN: 0px">Africa</P>  <P style="MARGIN: 0px">&nbsp;</P></B>  <P style="MARGIN: 0px">253&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Africa * Political</P>  <P style="MARGIN: 0px">254&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Africa * Physical</P>  <P style="MARGIN: 0px">255&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Africa * Land Cover</P>  <P style="MARGIN: 0px">256&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Africa * Satellite Image ~ Precipitation ~ Landforms ~ Vegetation</P>  <P style="MARGIN: 0px">257&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Africa * Population Density ~ Natural Hazards ~ Energy ~ Minerals, Agriculture</P>  <P style="MARGIN: 0px">258-259 Northwestern Africa</P>  <P style="MARGIN: 0px">260-261 Western Africa ~ Southern Nigeria</P>  <P style="MARGIN: 0px">262-263 Central Africa</P>  <P style="MARGIN: 0px">264-265 Southern Africa ~ Mauritius and Reunion</P>  <P style="MARGIN: 0px">266&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Northeastern Africa</P>  <P style="MARGIN: 0px">267&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The Rift Valley</P>  <P style="MARGIN: 0px">268&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cairo ~ Lagos ~ Nile Valley ~ Suez Canal</P>  <P style="MARGIN: 0px">269&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Addis Ababa ~ Algiers ~ Casablanca ~ Johannesburg</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Australia, New Zealand, and Oceania</B></P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">270-271 Australia and New Zealand * Political</P>  <P style="MARGIN: 0px">272-273 Australia and New Zealand * Physical</P>  <P style="MARGIN: 0px">274&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Australia and New Zealand * Land Cover ~ Natural Hazards ~ Energy</P>  <P style="MARGIN: 0px">275&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Australia * Satellite Image ~ Precipitation ~ Landforms ~ Vegetation ~ Population Density ~ Agriculture and Minerals (not sure if I have the sequence right)</P>  <P style="MARGIN: 0px">276&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Southeastern Australia</P>  <P style="MARGIN: 0px">277&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Northeastern Australia and Papua New Guinea</P>  <P style="MARGIN: 0px">278&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; New Zealand ~ Auckland ~ Melbourne ~ Sydney ~ Wellington </P>  <P style="MARGIN: 0px">279&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fiji ~ Guam ~ New Caledonia/Vanuata ~ Sakishimi Shoto ~ Samoa/American Samoa ~ Solomon Islands ~ Tahiti</P>  <P style="MARGIN: 0px">280-281 Oceania</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>The Oceans and Polar Regions</B></P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">282-283 Pacific Ocean</P>  <P style="MARGIN: 0px">284-285 Atlantic Ocean</P>  <P style="MARGIN: 0px">286&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Indian Ocean</P>  <P style="MARGIN: 0px">287&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Southern Ocean and Antarctica</P>  <P style="MARGIN: 0px">288&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Arctic Ocean</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Tables and Indexes</B></P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">289-293 World Political Information Table</P>  <P style="MARGIN: 0px">294&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; World Comparisons</P>  <P style="MARGIN: 0px">295&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Principal Cities of the World</P>  <P style="MARGIN: 0px">296&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Glossary of Foreign Geographical Terms</P>  <P style="MARGIN: 0px">297&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Abbreviations of Geographical Names and Terms ~ Pronunciation of Geographical Names</P>  <P style="MARGIN: 0px">298-299 Sources</P>  <P style="MARGIN: 0px">300&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Subject Index</P>  <P style="MARGIN: 0px">301-400 Pronouncing Index</P>]]></d104>
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<d102>13</d102>
<d104 textformat="02"><![CDATA[<b>Dr. Gerald Tharp </b>is a retired professor of the University of Nebraska, Lincoln. He signed the contract for this title back in 1973, with Burgess Publishing Co. in Minneapolis, and the title was later passed to Macmillan Inc. of New York, which was succeeded by Prentice-Hall for the 8th edition in 2001. The 8th edition was the last time that Tharp actively participated in the revision process.<br><br><b>David Woodman</b> joined the project in the 8th edition and is now fully responsible for the manuscript revision, though he consults with Dr. Tharp on occasion. David has used this manual in his own lab for over a decade and has a solid grasp of the content, style, and technology in the text, as well as the trends and challenges that face this market. <br><br> 					 				]]></d104>
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<d102>01</d102>
<d104 textformat="02"><![CDATA[Known for its clear language, logical organization, and range of exercises, this versatile manual covers all the material needed for a one-semester laboratory course and can be used with any text. Over 90 exercises are organized into 23 chapters that are suitable for a two- or three-hour lab period. This revision retains Tharp/Woodman&rsquo;s simple, clear artwork, challenging lab report questions, and strong technology integration&ndash;including PowerLab, Vernier, and PhysioEx. Now spiral-bound for ease of use, the Tenth Edition includes new activities and increases focus on clinical applications and critical thinking questions.]]></d104>
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<d102>04</d102>
<d104 textformat="02"><![CDATA[Ch.1&nbsp;&nbsp;Fundamental Physiological Principles<BR>Ch.2&nbsp;&nbsp;Movement through Membranes<BR>Ch.3&nbsp;&nbsp;Renal Physiology<BR>Ch.4&nbsp; Neuroanatomy<BR>Ch.5&nbsp;&nbsp;Membrane Action Potentials<BR>Ch.6&nbsp;&nbsp;Reflex Functions<BR>Ch.7&nbsp;&nbsp;Sensory Physiology I: Cutaneous, Hearing<BR>Ch.8&nbsp;&nbsp;Sensory Physiology II: Vision<BR>Ch.9&nbsp;&nbsp; Reproductive Physiology<BR>Ch.10&nbsp;&nbsp;Digestion<BR>Ch.11&nbsp;&nbsp;Smooth Muscle Motility<BR>Ch.12&nbsp;&nbsp;&nbsp;Regulation of Blood Glucose<BR>Ch. 13&nbsp;&nbsp;Measurement of Metabolic Rate<BR>Ch. 14&nbsp;&nbsp;Thyroid Function<BR>Ch.15&nbsp;&nbsp;Nerve-Muscle Activity<BR>Ch.16&nbsp;&nbsp;Cardiac Function<BR>Ch.17&nbsp;&nbsp;Human Cardiovascular Function<BR>Ch.18&nbsp;&nbsp;Respiratory Function<BR>Ch.19&nbsp;&nbsp;Blood Physiology I: Erythrocyte Functions<BR>Ch.20&nbsp;&nbsp;Blood Physiology II: Leukocytes, Blood Types, Hemostasis<BR>Ch.21&nbsp;&nbsp;Physical Fitness<BR>Ch.22&nbsp;&nbsp;Physiology of Exercise<BR>Appendix A&nbsp;&nbsp;Solutions<BR>Appendix B&nbsp;&nbsp;Tables and Nomograms<BR>Appendix C&nbsp;&nbsp;Data Acquisition Units<BR><BR>]]></d104>
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<d102>13</d102>
<d104 textformat="02"><![CDATA[<!--[if gte mso 9]><xml> Normal 0 false false false </xml><![endif]--><!--[if gte mso 9]><xml> </xml><![endif]--><!--[if gte mso 10]> <![endif]--> <p style="margin: 0px;">An award-winning instructor and best-selling author, <b>Elayn Martin-Gay</b> has taught mathematics at the University of New Orleans for more than 25 years. Her numerous teaching awards include the local University Alumni Association&rsquo;s Award for <i>Excellence in Teaching</i>, and <i>Outstanding Developmental Educator</i> at University of New Orleans, presented by the Louisiana Association of Developmental Educators. </p> <p style="margin: 0px;">&nbsp;</p> <p style="margin: 0px;">Prior to writing textbooks, Elayn developed an acclaimed series of lecture videos to support developmental mathematics students in their quest for success. These highly successful videos originally served as the foundation material for her texts. Today, the videos are specific to each book in the Martin-Gay series. Elayn also pioneered the <b>Chapter Test Prep Video</b> to help students as they prepare for a test&ndash;their most &ldquo;teachable moment!&rdquo;</p> <p style="margin: 0px;">&nbsp;</p> <p style="margin: 0px;">Elayn&rsquo;s experience has made her aware of how busy instructors are and what a difference quality support makes. For this reason, she created the <b>Instructor-to-Instructor</b> video series. These videos provide instructors with suggestions for presenting specific math topics and concepts in basic mathematics, prealgebra, beginning algebra, and intermediate algebra. Seasoned instructors can use them as a source for alternate approaches in the classroom. New or adjunct faculty may find the videos useful for review.</p> <p style="margin: 0px;">&nbsp;</p> Her textbooks and acclaimed video program support Elayn&#39;s passion&nbsp;of helping&nbsp;<b>every</b>student to succeed. 					 				]]></d104>
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<d104 textformat="02"><![CDATA[<B></B> Elayn Martin-Gay firmly believes every student can succeed, and her developmental math textbooks and video resources are motivated by this belief. <B>Developmental Mathematics, Second Edition</B> was written to help students effectively make the transition from arithmetic to algebra. The new edition offers new resources like the <B>Student Organizer</B> and now includes <B>Student Resources</B> in the back of the book to help students on their quest for success.   <P style="MARGIN: 0px"></P>  <P style="MARGIN: 0px"><B><BR></B></P>  <P style="MARGIN: 0px"><B></B> For all readers interested in prealgebra. </P>]]></d104>
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<d104 textformat="02"><![CDATA[<!--[if gte mso 9]><xml> Normal 0 false false false </xml><![endif]--><!--[if gte mso 9]><xml> </xml><![endif]--><!--[if gte mso 10]> <![endif]--> <p style="margin: 0px;"><b>Jeffrey Bennett</b> specializes in mathematics and science education. He has taught at every level from pre-school through graduate school, including more than 50 college courses in mathematics, physics, astronomy, and education. His work on <i>Using and Understanding Mathematics</i> began in 1987, when he helped create a new mathematics course for the University of Colorado&rsquo;s core curriculum. Variations on this course, with its quantitative reasoning approach, are now taught at hundreds of colleges nationwide. In addition to his work in mathematics, Dr. Bennett (whose PhD is in astrophysics) has written leading college-level textbooks in astronomy, statistics, and the new science of astrobiology, as well as books for the general public. He also proposed and developed both the Colorado Scale Model Solar System on the University of Colorado at Boulder campus and the Voyage Scale Model Solar System, a permanent, outdoor exhibit on the National Mall in Washington, DC. He has recently begun writing science books for children, including the award-winning <i>Max Goes to the Moon and Max Goes to Mars</i>. When not working, he enjoys swimming as well as hiking the trails of Boulder, Colorado with his family. </p> <p style="margin: 0px;">&nbsp;</p> <p style="margin: 0px;"><b>William L. Briggs</b> has been on the mathematics faculty at the University of Colorado at Denver for 22 years. He teaches numerous courses within the undergraduate and graduate curriculum, and has special interest in teaching calculus, differential equations, and mathematical modeling. He developed the quantitative reasoning course for liberal arts students at University of Colorado at Denver supported by his textbook Using and Understanding Mathematics. He has written two other tutorial monographs, <i>The Multigrid Tutorial and The DFT: An Owner&#39;s Manual for the Discrete Fourier Transform</i>, as well as <i>Ants, Bikes, Clocks</i>, a mathematical problem solving text for undergraduates. He is a University of Colorado President&#39;s Teaching Scholar, an Outstanding Teacher awardee of the Rocky Mountain Section of the MAA, and the recipient of a Fulbright Fellowship to Ireland. Bill lives with his wife, Julie, and their Gordon setter, Seamus, in Boulder, Colorado. He loves to bake bread, run trails, and rock climb in the mountains near his home.</p> <p style="margin: 0px;">&nbsp;</p> 					 				]]></d104>
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<d104 textformat="02"><![CDATA[<!--[if gte mso 9]><xml> Normal 0 false false false </xml><![endif]--><!--[if gte mso 9]><xml> </xml><![endif]--><!--[if gte mso 10]> <![endif]--><b></b> <b>Using and Understanding Mathematics: A Quantitative Reasoning Approach, Fifth Edition </b>increases readers&rsquo; mathematical literacy so that they better understand the mathematics used in their daily lives, and can use math effectively to make better decisions every day. Contents are organized with that in mind, with engaging coverage in sections like Taking Control of Your Finances, Dividing the Political Pie, and a full chapter about Mathematics and the Arts.<br> <br> <b></b> Prologue: Literacy for the Modern World. <b>Logic and Problem Solving:</b> Thinking Critically; Approaches to Problem Solving. <b>Quantitative Information in Everyday Life: </b>Numbers in the Real World; Managing Money. <b>Probability and Statistics:</b>Statistical Reasoning; Putting Statistics to Work; Probability: Living with the Odds. <b>Modeling: </b>Exponential Astonishment; Modeling Our World; Modeling with Geometry.<b> Further Applications:</b> Mathematics and the Arts; Mathematics and Politics; Mathematics and Business.<br> <br> <b></b> For all readers interested in a quantitative reasoning approach to using and understanding mathematics.]]></d104>
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<d102>04</d102>
<d104 textformat="02"><![CDATA[<!--[if gte mso 9]><xml> Normal 0 false false false </xml><![endif]--><!--[if gte mso 9]><xml> </xml><![endif]--><!--[if gte mso 10]> <![endif]--> <p style="margin: 0px;">Preface</p> <p style="margin: 0px;">Prologue: Literacy for the Modern World</p> <p style="margin: 0px;">&nbsp;</p> <p style="margin: 0px;"><b><i>Part 1 Logic and Problem Solving</i></b> </p> <p style="margin: 0px;"><b>Chapter 1 Thinking Critically</b> </p> <p style="margin: 0px;">1A Recognizing Fallacies</p> <p style="margin: 0px;">1B Propositions and Truth Values</p> <p style="margin: 0px;">1C Sets and Venn Diagrams</p> <p style="margin: 0px;">1D Analyzing Arguments</p> <p style="margin: 0px;">1E Critical Thinking in Everyday Life</p> <p style="margin: 0px;">&nbsp;</p> <p style="margin: 0px;"><b>Chapter 2 Approaches to Problem Solving</b> </p> <p style="margin: 0px;">2A The Problem-Solving Power of Units</p> <p style="margin: 0px;">2B Standardized Units: More Problem-Solving Power</p> 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style="margin: 0px;">4F Understanding the Federal Budget</p> <p style="margin: 0px;">&nbsp;</p> <p style="margin: 0px;"><b><i>Part 3 Probability and Statistics</i></b> </p> <p style="margin: 0px;"><b>Chapter 5 Statistical Reasoning</b> </p> <p style="margin: 0px;">5A Fundamentals of Statistics</p> <p style="margin: 0px;">5B Should You Believe a Statistical Study?</p> <p style="margin: 0px;">5C Statistical Tables and Graphs</p> <p style="margin: 0px;">5D Graphics in the Media</p> <p style="margin: 0px;">5E Correlation and Causality</p> <p style="margin: 0px;">&nbsp;</p> <p style="margin: 0px;"><b>Chapter 6 Putting Statistics to Work</b> </p> <p style="margin: 0px;">6A Characterizing Data</p> <p style="margin: 0px;">6B Measures of Variation</p> <p style="margin: 0px;">6C The Normal Distribution</p> <p style="margin: 0px;">6D Statistical Inference</p> <p style="margin: 0px;">&nbsp;</p> <p style="margin: 0px;"><b>Chapter 7 Probability: Living with the Odds</b> </p> <p style="margin: 0px;">7A Fundamentals of Probability</p> <p style="margin: 0px;">7B Combining Probabilities</p> <p style="margin: 0px;">7C The Law of Large Numbers</p> <p style="margin: 0px;">7D Assessing Risk</p> <p style="margin: 0px;">7E Counting and Probability</p> <p style="margin: 0px;">&nbsp;</p> <p style="margin: 0px;"><b><i>Part 4 Modeling</i></b> </p> <p style="margin: 0px;"><b>Chapter 8 Exponential Astonishment</b> </p> <p style="margin: 0px;">8A Growth: Linear versus Exponential</p> <p style="margin: 0px;">8B Doubling Time and Half-Life</p> <p style="margin: 0px;">8C Real Population Growth</p> <p style="margin: 0px;">8D Logarithmic Scales: Earthquakes, Sounds, and Acids</p> <p style="margin: 0px;">&nbsp;</p> <p style="margin: 0px;"><b>Chapter 9 Modeling Our World</b> </p> <p style="margin: 0px;">9A Functions: The Building Blocks of Mathematical Models</p> <p style="margin: 0px;">9B Linear Modeling</p> <p style="margin: 0px;">9C Exponential Modeling</p> <p style="margin: 0px;">&nbsp;</p> <p 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<d104 textformat="02"><![CDATA[<P style="MARGIN: 0px"><B>Eric J. Simon</B> is an associate professor of biology at New England College in Henniker, New Hampshire. He teaches introductory biology to both science majors and non-science majors, as well as upper-level courses in genetics, microbiology, and molecular biology. Dr. Simon received a B.A. in biology and computer science and an M.A. in biology from Wesleyan University and a Ph.D. in biochemistry from Harvard University. His research focuses on innovative ways to use technology to improve teaching and learning in the science classroom, particularly for non-science majors. Eric is the lead author of the introductory biology textbooks "Essential Biology" and "Essential Biology with Physiology" and is a co-author on "Biology: Concepts and Connections."<BR>&nbsp;</P>  <P style="MARGIN: 0px"><B>Jane B. Reece</B>&nbsp;has worked in biology publishing since 1978, when she joined the editorial staff of Benjamin Cummings. Her education includes an A.B. in biology from&nbsp;Harvard&nbsp;University&nbsp;(where she was initially a philosophy major), an M.S. in microbiology from&nbsp;Rutgers&nbsp;University, and a Ph.D. in bacteriology from the University&nbsp;of&nbsp;California,&nbsp;Berkeley. At UC Berkeley and later as a postdoctoral&nbsp;fellow in genetics at&nbsp;Stanford University, her research focused on genetic recombination in bacteria. Dr. Reece taught biology at&nbsp;Middlesex County&nbsp;College&nbsp;(New Jersey) and&nbsp;Queensborough&nbsp;Community College&nbsp;(New York). She is the lead author of Biology,&nbsp;Eighth Edition, and Biology: Concepts &amp; Connections,&nbsp;Sixth Edition.</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><B>Jean L. Dickey</B> is a professor of biology at Clemson University. She had no idea that science was interesting until her senior year in high school, when a scheduling problem landed her in advanced biology. Abandoning plans to study English or foreign languages, she enrolled in Kent State University as a biology major. After receiving her B.S. in biology, she went on to earn a Ph.D. in ecology and evolution from Purdue University. Since joining the faculty at Clemson in 1984, Dr. Dickey has specialized in teaching non-science majors, including a course designed for pre-service elementary teachers and workshops for in-service teachers. She also developed an investigative laboratory curriculum for general biology. Dr. Dickey is the author of Laboratory Investigations for Biology,&nbsp;Second Edition, and is a coauthor of <I>Biology: Concepts &amp; Connections,</I> 6th Edition.</P>]]></d104>
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<d104 textformat="02"><![CDATA[<b>Sybilla Beckmann</b> earned her undergraduate degree in mathematics from Brown University and a PhD in mathematics from the University of Pennsylvania. She taught and did research in mathematics at Yale University for two years. Since then, she has been at the University of Georgia. When she had children, she became very interested in helping prospective teachers understand and appreciate the mathematics they will teach. This interest led to her book. In her spare time, she enjoys playing the piano, weaving, attending classical music concerts, and traveling with her family. 					 				]]></d104>
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<d104 textformat="02"><![CDATA[<!--[if gte mso 9]><xml> Normal 0 false false false </xml><![endif]--><!--[if gte mso 9]><xml> </xml><![endif]--><!--[if gte mso 10]> <![endif]--> <p style="margin: 0px;"><b></b> <b>Mathematics for Elementary Teachers, Third Edition</b> offers an inquiry-based approach, which helps readers reach a deeper understanding of mathematics.<b> Sybilla Beckmann</b>, known for her contributions in math education, writes a text that encourages future teachers to find answers through exploration and group work. Fully integrated activities are found in her accompanying <b>Activities Manual</b>, which comes with every new copy of the text. As a result, readers engage, explore, discuss, and ultimately reach a true understanding of mathematics.<br> <br> <b></b> Numbers &amp; the Decimal System; Fractions; Addition &amp; Subtraction; Multiplication; Multiplication of Fractions, Decimals &amp; Negative Numbers; Division; Combining Multiplication &amp; Division: Proportional Reasoning; Number Theory; Algebra; Geometry; Measurement; Area of Shapes; Solid Shapes and their Volume and Surface Area; Geometry of Motion &amp; Change; Statistics; Probability.<br> <br> <b></b> For all readers interested in mathematics for elementary school teachers.</p>]]></d104>
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<b203>Additional Calculus Topics for Calculus for Business, Economics, Life Sciences &amp; Social Sciences</b203>
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<b035>A01</b035>
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<contributor>
<b034>2</b034>
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<b039>Michael R.</b039>
<b040>Ziegler</b040>
<b046>Marquette University</b046>
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<contributor>
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<b039>Karl E.</b039>
<b040>Byleen</b040>
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<b039>Michael R.</b039>
<b040>Ziegler</b040>
<b046>Marquette University</b046>
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<b039>Karl E.</b039>
<b040>Byleen</b040>
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<b034>1</b034>
<b035>A01</b035>
<b037>Lial, Margaret L.</b037>
<b039>Margaret L.</b039>
<b040>Lial</b040>
<b046>American River College</b046>
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<b034>2</b034>
<b035>A01</b035>
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<b039>Raymond N.</b039>
<b040>Greenwell</b040>
<b046>Hofstra University</b046>
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<contributor>
<b034>3</b034>
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<b039>Nathan P.</b039>
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<b203>Finite Mathematics, A La Carte text</b203>
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<b034>1</b034>
<b035>A01</b035>
<b037>Lial, Margaret L.</b037>
<b039>Margaret L.</b039>
<b040>Lial</b040>
<b046>American River College</b046>
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<contributor>
<b034>2</b034>
<b035>A01</b035>
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<b039>Raymond N.</b039>
<b040>Greenwell</b040>
<b046>Hofstra University</b046>
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<contributor>
<b034>3</b034>
<b035>A01</b035>
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<b039>Nathan P.</b039>
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<b034>1</b034>
<b035>A01</b035>
<b037>Lial, Margaret L.</b037>
<b039>Margaret L.</b039>
<b040>Lial</b040>
<b046>American River College</b046>
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<contributor>
<b034>2</b034>
<b035>A01</b035>
<b037>Greenwell, Raymond N.</b037>
<b039>Raymond N.</b039>
<b040>Greenwell</b040>
<b046>Hofstra University</b046>
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<contributor>
<b034>3</b034>
<b035>A01</b035>
<b037>Ritchey, Nathan P.</b037>
<b039>Nathan P.</b039>
<b040>Ritchey</b040>
<b046>Youngstown State University</b046>
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<imprint>
<b079>Addison Wesley</b079>
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<b035>A01</b035>
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<b039>Maurice D.</b039>
<b040>Weir</b040>
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<contributor>
<b034>3</b034>
<b035>A01</b035>
<b037>Hass, Joel</b037>
<b039>Joel</b039>
<b040>Hass</b040>
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<contributor>
<b034>4</b034>
<b035>A01</b035>
<b037>Giordano, Frank R.</b037>
<b039>Frank R.</b039>
<b040>Giordano</b040>
<b046>Naval Postgraduate School</b046>
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<b057>11</b057>
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<b253>01</b253>
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<b034>1</b034>
<b035>A01</b035>
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<b039>R. Kent</b039>
<b040>Nagle</b040>
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<contributor>
<b034>2</b034>
<b035>A01</b035>
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<b039>Edward B.</b039>
<b040>Saff</b040>
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<contributor>
<b034>3</b034>
<b035>A01</b035>
<b037>Snider, Arthur David</b037>
<b039>Arthur David</b039>
<b040>Snider</b040>
<b046>University of South Florida</b046>
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<b057>5</b057>
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<b034>1</b034>
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<b039>David E.</b039>
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<b037>Dugopolski, Mark</b037>
<b039>Mark</b039>
<b040>Dugopolski</b040>
<b046>Southeastern Louisiana University</b046>
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<b035>A01</b035>
<b037>Dugopolski, Mark</b037>
<b039>Mark</b039>
<b040>Dugopolski</b040>
<b046>Southeastern Louisiana University</b046>
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<b035>A01</b035>
<b037>Dugopolski, Mark</b037>
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<b040>Dugopolski</b040>
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<b034>1</b034>
<b035>A01</b035>
<b037>Bretscher, Otto</b037>
<b039>Otto</b039>
<b040>Bretscher</b040>
<b046>Colby College</b046>
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<b035>A01</b035>
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<b040>Akst</b040>
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<b035>A01</b035>
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<b039>Sadie</b039>
<b040>Bragg</b040>
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<b081>Pearson Education</b081>
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<b039>Franklin</b039>
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<b046>Ohio State University</b046>
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<b039>Bert K.</b039>
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<b037>Kennedy, Daniel</b037>
<b039>Daniel</b039>
<b040>Kennedy</b040>
<b046>Baylor School</b046>
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<b057>7</b057>
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<b081>Pearson Education</b081>
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<b034>1</b034>
<b035>A01</b035>
<b037>Barnett, Raymond A.</b037>
<b039>Raymond A.</b039>
<b040>Barnett</b040>
<b046>Merritt College</b046>
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<b035>A01</b035>
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<b039>Michael R.</b039>
<b040>Ziegler</b040>
<b046>Marquette University</b046>
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<b034>3</b034>
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<b039>Karl E.</b039>
<b040>Byleen</b040>
<b046>Marquette University</b046>
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<b057>11</b057>
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<b035>A01</b035>
<b037>Dugopolski, Mark</b037>
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<b046>Southeastern Louisiana University</b046>
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<b037>Clark, William J.</b037>
<b039>William J.</b039>
<b040>Clark</b040>
<b046>William Rainey Harper College</b046>
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<b034>1</b034>
<b035>A01</b035>
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<b046>American River College</b046>
</contributor>
<contributor>
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<b035>A01</b035>
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<b039>John</b039>
<b040>Hornsby</b040>
<b046>University of New Orleans</b046>
</contributor>
<contributor>
<b034>3</b034>
<b035>A01</b035>
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<b039>David I.</b039>
<b040>Schneider</b040>
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<language>
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<b029>Graphs &amp; Authentic Applications, A La Carte text</b029>
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<b034>1</b034>
<b035>A01</b035>
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<b039>Jay</b039>
<b040>Lehmann</b040>
<b046>College of San Mateo</b046>
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<imprint>
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<contributor>
<b034>1</b034>
<b035>A01</b035>
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<b039>James T.</b039>
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</contributor>
<contributor>
<b034>2</b034>
<b035>A01</b035>
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<b039>Terry</b039>
<b040>Sincich</b040>
</contributor>
<contributor>
<b034>3</b034>
<b035>A01</b035>
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<b039>William</b039>
<b040>Mendenhall</b040>
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<b057>11</b057>
<language>
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<b073>05</b073>
<imprint>
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<publisher>
<b291>01</b291>
<b081>Pearson Education</b081>
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<n338/>
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<contributor>
<b034>1</b034>
<b035>A01</b035>
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<b039>James T.</b039>
<b040>McClave</b040>
<b046>University of Florida</b046>
</contributor>
<contributor>
<b034>2</b034>
<b035>A01</b035>
<b037>Benson, P. George</b037>
<b039>P. George</b039>
<b040>Benson</b040>
<b046>College of Charleston</b046>
</contributor>
<contributor>
<b034>3</b034>
<b035>A01</b035>
<b037>Sincich, Terry</b037>
<b039>Terry</b039>
<b040>Sincich</b040>
<b046>University of South Florida</b046>
</contributor>
<b057>10</b057>
<language>
<b253>01</b253>
<b252>eng</b252>
</language>
<b073>05</b073>
<imprint>
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<publisher>
<b291>01</b291>
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<n338/>
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<b034>1</b034>
<b035>A01</b035>
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<b039>Rick</b039>
<b040>Billstein</b040>
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</contributor>
<contributor>
<b034>2</b034>
<b035>A01</b035>
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<b039>Shlomo</b039>
<b040>Libeskind</b040>
<b046>University of Oregon</b046>
</contributor>
<contributor>
<b034>3</b034>
<b035>A01</b035>
<b037>Lott, Johnny W.</b037>
<b039>Johnny W.</b039>
<b040>Lott</b040>
<b046>University of Mississippi</b046>
</contributor>
<b057>10</b057>
<language>
<b253>01</b253>
<b252>eng</b252>
</language>
<b073>05</b073>
<imprint>
<b079>Addison Wesley</b079>
</imprint>
<publisher>
<b291>01</b291>
<b081>Pearson Education</b081>
</publisher>
<b394>04</b394>
<b003>20090714</b003>
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<salesrights>
<b089>01</b089>
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<n338/>
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<contributor>
<b034>1</b034>
<b035>A01</b035>
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<b040>Blair</b040>
<b046>Orange Coast College</b046>
</contributor>
<contributor>
<b034>2</b034>
<b035>A01</b035>
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<b039>John</b039>
<b040>Tobey</b040>
<b046>North Shore Community College</b046>
</contributor>
<contributor>
<b034>3</b034>
<b035>A01</b035>
<b037>Slater, Jeffrey</b037>
<b039>Jeffrey</b039>
<b040>Slater</b040>
<b046>North Shore Community College</b046>
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<b057>4</b057>
<language>
<b253>01</b253>
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<b073>05</b073>
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<b079>Prentice Hall</b079>
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<publisher>
<b291>01</b291>
<b081>Pearson Education</b081>
</publisher>
<b394>04</b394>
<b003>20090728</b003>
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<b246>01</b246>
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<n338/>
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<b034>1</b034>
<b035>A01</b035>
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<b040>Blitzer</b040>
<b046>Miami-Dade Community College</b046>
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<b057>3</b057>
<language>
<b253>01</b253>
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<imprint>
<b079>Prentice Hall</b079>
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<publisher>
<b291>01</b291>
<b081>Pearson Education</b081>
</publisher>
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<b034>1</b034>
<b035>A01</b035>
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<b253>01</b253>
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<b291>01</b291>
<b081>Pearson Education</b081>
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<contributor>
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<b039>David I.</b039>
<b040>Schneider</b040>
<b046>University of Maryland</b046>
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<contributor>
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<b035>A01</b035>
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<b039>David C.</b039>
<b040>Lay</b040>
<b046>University of Maryland</b046>
</contributor>
<contributor>
<b034>4</b034>
<b035>A01</b035>
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<b039>Nakhle H.</b039>
<b040>Asmar</b040>
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<b035>A01</b035>
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<contributor>
<b034>2</b034>
<b035>A01</b035>
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<b039>David I.</b039>
<b040>Schneider</b040>
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<contributor>
<b034>3</b034>
<b035>A01</b035>
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<b039>Martha J.</b039>
<b040>Siegel</b040>
<b046>Towson State University</b046>
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<b039>Margaret L.</b039>
<b040>Lial</b040>
<b046>American River College</b046>
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<b039>Stanley A.</b039>
<b040>Salzman</b040>
<b046>American River College</b046>
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<contributor>
<b034>3</b034>
<b035>A01</b035>
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<b039>Diana L.</b039>
<b040>Hestwood</b040>
<b046>Minneapolis Community and Technical College</b046>
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<n338/>
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<b035>A01</b035>
<b037>Martin-Gay, Elayn</b037>
<b039>Elayn</b039>
<b040>Martin-Gay</b040>
<b046>University of New Orleans, Lakefront</b046>
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<b246>01</b246>
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<n338/>
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<b202>01</b202>
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<contributor>
<b034>1</b034>
<b035>A01</b035>
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<b039>Gary K.</b039>
<b040>Rockswold</b040>
<b046>Minnesota State University, Mankato</b046>
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<b057>4</b057>
<language>
<b253>01</b253>
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<b073>05</b073>
<imprint>
<b079>Addison Wesley</b079>
</imprint>
<publisher>
<b291>01</b291>
<b081>Pearson Education</b081>
</publisher>
<b394>04</b394>
<b003>20090717</b003>
<b087>2010</b087>
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<n338/>
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<b035>A01</b035>
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<b034>2</b034>
<b035>A01</b035>
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<b039>Richard D.</b039>
<b040>De Veaux</b040>
<b046>Williams College</b046>
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<contributor>
<b034>3</b034>
<b035>A01</b035>
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<b039>Paul F.</b039>
<b040>Velleman</b040>
<b046>Cornell University</b046>
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<language>
<b253>01</b253>
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<b073>05</b073>
<imprint>
<b079>Addison Wesley</b079>
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<publisher>
<b291>01</b291>
<b081>Pearson Education</b081>
</publisher>
<b394>04</b394>
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<n338/>
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<b039>Katherine R.</b039>
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<b039>Janet</b039>
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<b035>A01</b035>
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<b040>Sullivan</b040>
<b046>Joliet Junior College</b046>
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<b039>Katherine R.</b039>
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<b034>1</b034>
<b035>A01</b035>
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<b040>Tannenbaum</b040>
<b046>California State University, Fresno</b046>
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<b040>Tobey</b040>
<b046>North Shore Community College</b046>
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<b040>Slater</b040>
<b046>North Shore Community College</b046>
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<b034>1</b034>
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<b039>Mario F.</b039>
<b040>Triola</b040>
<b046>Dutchess Community College</b046>
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<b039>Marvin L.</b039>
<b040>Bittinger</b040>
<b046>Indiana University - Purdue University Indianapolis</b046>
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<b034>2</b034>
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<b039>David J.</b039>
<b040>Ellenbogen</b040>
<b046>Community College of Vermont</b046>
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<contributor>
<b034>3</b034>
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<b039>Barbara L.</b039>
<b040>Johnson</b040>
<b046>Indiana University Purdue University at Indianapolis</b046>
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<b057>3</b057>
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<b073>05</b073>
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<b291>01</b291>
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<b040>Goshaw</b040>
<b046>Seminole Community College</b046>
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<b079>Addison Wesley</b079>
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<b040>Weiss</b040>
<b046>Arizona State University</b046>
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<b035>A01</b035>
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<b040>Lial</b040>
<b046>American River College</b046>
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<contributor>
<b034>2</b034>
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<b039>Raymond N.</b039>
<b040>Greenwell</b040>
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<b039>Nathan P.</b039>
<b040>Ritchey</b040>
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<b034>1</b034>
<b035>A01</b035>
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<b039>Allen R.</b039>
<b040>Angel</b040>
<b046>Monroe Community College</b046>
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<b040>Bittinger</b040>
<b046>Indiana University Purdue University Indianapolis</b046>
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<b040>Beecher</b040>
<b046>Indiana University Purdue University Indianapolis</b046>
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<b039>David J.</b039>
<b040>Ellenbogen</b040>
<b046>Community College of Vermont</b046>
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<contributor>
<b034>4</b034>
<b035>A01</b035>
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<b039>Judith A.</b039>
<b040>Penna</b040>
<b046>Indiana University Purdue University Indianapolis</b046>
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<b034>2</b034>
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<b039>David E.</b039>
<b040>Penney</b040>
<b046>University of Georgia, Athens</b046>
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<b039>Elliot</b039>
<b040>Tanis</b040>
<b046>Hope College</b046>
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<b057>8</b057>
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<b040>Katz</b040>
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<b035>A01</b035>
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<b039>Margaret L.</b039>
<b040>Lial</b040>
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</contributor>
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<b034>2</b034>
<b035>A01</b035>
<b037>Salzman, Stanley A.</b037>
<b039>Stanley A.</b039>
<b040>Salzman</b040>
<b046>American River College</b046>
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<b081>Pearson Education</b081>
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<contributor>
<b034>1</b034>
<b035>A01</b035>
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<contributor>
<b034>2</b034>
<b035>A01</b035>
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<b039>Lynn</b039>
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<contributor>
<b034>3</b034>
<b035>A01</b035>
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<b035>A01</b035>
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<b039>Gary K.</b039>
<b040>Rockswold</b040>
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<imprint>
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<b081>Pearson Education</b081>
</publisher>
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<n338/>
<title textcase="02">
<b202>01</b202>
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</title>
<contributor>
<b034>1</b034>
<b035>A01</b035>
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<b039>Halsey</b039>
<b040>Royden</b040>
</contributor>
<contributor>
<b034>2</b034>
<b035>A01</b035>
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<b040>Fitzpatrick</b040>
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<imprint>
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</publisher>
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<b202>01</b202>
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<b034>1</b034>
<b035>A01</b035>
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<b039>George B.</b039>
<b040>Thomas</b040>
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<b034>2</b034>
<b035>A01</b035>
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<b039>Maurice D.</b039>
<b040>Weir</b040>
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<b035>A01</b035>
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<b039>Joel</b039>
<b040>Hass</b040>
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<b253>01</b253>
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<imprint>
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<n338/>
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<b202>01</b202>
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<b034>1</b034>
<b035>A01</b035>
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<b039>Mark</b039>
<b040>Dugopolski</b040>
<b046>Southeastern Louisiana University</b046>
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<b057>3</b057>
<language>
<b253>01</b253>
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<imprint>
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<publisher>
<b291>01</b291>
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<n338/>
<title textcase="02">
<b202>01</b202>
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<contributor>
<b034>1</b034>
<b035>A01</b035>
<b037>Carson, Tom</b037>
<b039>Tom</b039>
<b040>Carson</b040>
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<contributor>
<b034>2</b034>
<b035>A01</b035>
<b037>Gillespie, Ellyn</b037>
<b039>Ellyn</b039>
<b040>Gillespie</b040>
<b046>Midlands Technical College</b046>
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<language>
<b253>01</b253>
<b252>eng</b252>
</language>
<b073>05</b073>
<imprint>
<b079>Addison Wesley</b079>
</imprint>
<publisher>
<b291>01</b291>
<b081>Pearson Education</b081>
</publisher>
<b394>04</b394>
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<b246>01</b246>
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<n338/>
<title textcase="02">
<b202>01</b202>
<b203>Introductory and Intermediate Algebra through Applications, A La Carte text</b203>
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<contributor>
<b034>1</b034>
<b035>A01</b035>
<b037>Akst, Geoffrey</b037>
<b039>Geoffrey</b039>
<b040>Akst</b040>
<b046>Borough of Manhattan Community College, City University of New York</b046>
</contributor>
<contributor>
<b034>2</b034>
<b035>A01</b035>
<b037>Bragg, Sadie</b037>
<b039>Sadie</b039>
<b040>Bragg</b040>
<b046>Borough of Manhattan Community College, City University of New York</b046>
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<b057>2</b057>
<language>
<b253>01</b253>
<b252>eng</b252>
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<b073>05</b073>
<imprint>
<b079>Addison Wesley</b079>
</imprint>
<publisher>
<b291>01</b291>
<b081>Pearson Education</b081>
</publisher>
<b394>04</b394>
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<b012>BC</b012>
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<contributor>
<b034>1</b034>
<b035>A01</b035>
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<b253>01</b253>
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<d104 textformat="02"><![CDATA[ It&#39;s been known for years that usability testing can dramatically improve products. But with a typical price tag of $5,000 to $10,000 for a usability consultant to conduct each round of tests, it rarely happens. <br><br>In this how-to companion to <i>Don&#39;t Make Me Think: A Common Sense Approach to Web Usability</i>, Steve Krug spells out an approach to usability testing that anyone can easily apply to their own web site, application, or other product. (As he said in <i>Don&#39;t Make Me Think</i>, "It&#39;s not rocket surgery".)<br><br>In this new book, Steve explains how to: <br><ul><li>Test any design, from a sketch on a napkin to a fully-functioning web site or application</li><li>Keep your focus on finding the most important problems (because no one has the time or resources to fix them all)</li><li>Fix the problems that you find, using his "The least you can do" approach</li></ul>By paring the process of testing and fixing products down to its essentials (A morning a month, that&#39;s all we ask ), <i>Rocket Surgery</i> makes it realistic for teams to test early and often, catching problems while it&#39;s still easy to fix them. <i>Rocket Surgery Made Easy</i> adds demonstration videos to the proven mix of clear writing, before-and-after examples, witty illustrations, and practical advice that made <i>Don&#39;t Make Me Think</i> so popular. 					 				]]></d104>
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<d104 textformat="02"><![CDATA[ FINDING USABILITY PROBLEMS<br><b>Chapter 1</b> You don&rsquo;t see any elephants around here, do you?<br>What do-it-yourself usability testing is, why it always works, and why so little of it gets done<br><b>Chapter 2</b> I will now saw my [lovely] assistant in half<br>What a do-it-yourself test looks like<br><b>Chapter 3</b> A morning a month; that&rsquo;s all we ask<br>A plan you can actually follow<br><b>Chapter 4</b> What do you test, and when do you test it?<br>Why the hardest part is starting early enough<br><b>Chapter 5</b> Recruit loosely and grade on a curve<br>Who to test, and how to find them<br><b>Chapter 6</b> Find some things for them to do<br>Picking tasks to test, and creating scenarios for them<br><b>Chapter 7</b> Some boring checklists<br>&hellip;that will save your butt<br><b>Chapter 8</b> Mind reading made easy<br>Your job as test facilitator<br><b>Chapter 9</b> Make it a spectator sport<br>Getting everyone to watch, and telling them what to look for<br>FIXING USABILITY PROBLEMS<br><b>Chapter 10</b> Debriefing 101<br>Comparing notes and deciding what to fix<br><b>Chapter 11</b> The least you can do&trade;<br>The best ways to fix usability problems<br><b>Chapter 12</b> The usual suspects<br>Some problems you&rsquo;re likely to find, and how to think about fixing them<br><b>Chapter 13</b> Making sure life actually improves<br>THE ROAD AHEAD<br><b>Chapter 14</b> Teleportation made easy<br>Remote Testing: Fast, cheap, and slightly out of control<br><b>Chapter 15</b> Overachievers only<br>Recommended reading and more<br><b>Chapter 16</b> Happy trails / to you<br>A few final words of encouragement<br><br><br> 					 				]]></d104>
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<d104 textformat="02"><![CDATA[<P style="MARGIN: 0px"><B>The Definitive Guide to Windows API Programming, Fully Updated for Windows 7, Windows Server 2008, and Windows Vista</B></P>  <P style="MARGIN: 0px"><B>&nbsp;</B></P>  <P style="MARGIN: 0px"><B><I>Windows System Programming, Fourth Edition</I></B>, is the definitive guide to programming with Windows&rsquo; core APIs, including the new APIs introduced with Windows 7, Windows Server 2008, and Windows Vista. Thoroughly updated to reflect today&rsquo;s best practices, this is the one book you need to write high-performance applications with Windows&rsquo; core system services. </P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">This best-selling Windows API guide now contains extensive new coverage of 64-bit programming, parallelism, multicore systems, and many other crucial topics. Johnson Hart&rsquo;s robust code examples have been updated and streamlined throughout. They have been debugged and tested in both 32-bit and 64-bit versions, on single and multiprocessor systems, and under Windows 7, Vista, Server 2008, and Windows XP. To clarify program operation, sample programs are now illustrated with dozens of screen shots. </P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">Hart systematically covers Windows externals at the API level, presenting practical coverage of all the services Windows programmers need, and emphasizing how Windows&rsquo; functions actually behave and interact in real-world applications. Hart begins with features used in single-process applications and gradually progresses to more sophisticated functions and multithreaded environments. Topics covered include file systems, memory, exceptions, processes, threads, synchronization, and interprocess communication. </P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">New coverage in this edition includes</P>  <UL>  <LI>  <DIV style="MARGIN: 0px">Leveraging parallelism and maximizing performance in multicore systems</DIV></LI>  <LI>  <DIV style="MARGIN: 0px">Promoting source code portability across Windows, Linux, and UNIX</DIV></LI>  <LI>  <DIV style="MARGIN: 0px">Using 64-bit address spaces and ensuring 64-bit/32-bit portability</DIV></LI>  <LI>  <DIV style="MARGIN: 0px">Improving performance and scalability using thread synchronization, condition variables, and thread pools</DIV></LI>  <LI>  <DIV style="MARGIN: 0px">Ensuring coexistence between .NET managed code and unmanaged code</DIV></LI>  <LI>  <DIV style="MARGIN: 0px">When, why, and how to use the Windows API vs. .NET</DIV></LI></UL>]]></d104>
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<d104 textformat="02"><![CDATA[<P style="MARGIN: 0px"><I>Preface</I></P>  <P style="MARGIN: 0px"><I>About the Author</I></P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">Chapter 1: Getting Started with Windows</P>  <P style="MARGIN: 0px">Chapter 2: Using the Windows File System and Character I/O</P>  <P style="MARGIN: 0px">Chapter 3: Advanced File and Directory Processing, and the Registry</P>  <P style="MARGIN: 0px">Chapter 4: Exception Handling</P>  <P style="MARGIN: 0px">Chapter 5: Memory Management, Memory-Mapped Files, and DLLs</P>  <P style="MARGIN: 0px">Chapter 6: Process Management</P>  <P style="MARGIN: 0px">Chapter 7: Threads and Scheduling</P>  <P style="MARGIN: 0px">Chapter 8: Thread Synchronization</P>  <P style="MARGIN: 0px">Chapter 9: Locking, Performance, and NT6 Enhancements</P>  <P style="MARGIN: 0px">Chapter 10: Advanced Thread Synchronization</P>  <P style="MARGIN: 0px">Chapter 11: Interprocess Communication</P>  <P style="MARGIN: 0px">Chapter 12: Network Programming with Windows Sockets</P>  <P style="MARGIN: 0px">Chapter 13: Windows Services</P>  <P style="MARGIN: 0px">Chapter 14: Asynchronous Input/Output and Completion Ports</P>  <P style="MARGIN: 0px">Chapter 15: Securing Windows Objects</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">Appendix A: Using the Sample Programs</P>  <P style="MARGIN: 0px">Appendix B: Source Code Portability: Windows, UNIX and Linux</P>  <P style="MARGIN: 0px">Appendix C: Performance Results</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">Bibliography</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px"><I>Index</I></P>]]></d104>
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<d102>13</d102>
<d104 textformat="02"><![CDATA[<P style="MARGIN: 0px"><B>Jim Highsmith </B>directs Cutter Consortium&rsquo;s agile consulting practice. He has over 30 years experience as an IT manager, product manager, project manager, consultant, and software developer. Jim is the author of <I>Agile Project Management: Creating Innovative Products</I>, Addison Wesley 2004; <I>Adaptive Software Development: A Collaborative Approach to Managing Complex Systems</I>, Dorset House 2000 and winner of the prestigious Jolt Award, and <I>Agile Software Development Ecosystems</I>, Addison Wesley 2002. Jim is the recipient of the 2005 international Stevens Award for outstanding contributions to systems development.</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">He is also co-editor, with Alistair Cockburn, of the Agile Software Development Series of books from Addison Wesley. Jim is a coauthor of the <I>Agile Manifesto</I>, a founding member of The Agile Alliance, coauthor of the <I>Declaration Interdependence </I>for project leaders, and cofounder and first president of the Agile Project Leadership Network. A frequent speaker at conferences worldwide, Jim has published dozens of articles in major industry publications.</P>  <P style="MARGIN: 0px">&nbsp;</P>  <P style="MARGIN: 0px">Jim has consulted with IT and product development organizations and software companies in the U.S., Europe, Canada, South Africa, Australia, Japan, India, and New Zealand to help them adapt to the accelerated pace of development in increasingly complex, uncertain environments. Jim&rsquo;s areas of consulting include the areas of Agile Software Development, Project Management, and Collaboration. He has held technical and management positions with software, computer hardware, banking, and energy companies. Jim holds a B.S. in electrical engineering and an M.S. in management.</P>  <P style="MARGIN: 0px">&nbsp;</P>]]></d104>
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<d104 textformat="02"><![CDATA[<p style="margin: 0px;"></p> <p style="margin: 0px;">Best practices for managing projects in agile environments&mdash;now updated with new techniques for larger projects</p><p style="margin: 0px;"><br></p><p style="margin: 0px;">Today, the pace of project management moves faster. Project management needs to become more flexible and far more responsive to customers. Using Agile Project Management (APM), project managers can achieve all these goals without compromising value, quality, or business discipline. In Agile Project Management, Second Edition, renowned agile pioneer Jim Highsmith thoroughly updates his classic guide to APM, extending and refining it to support even the largest projects and organizations. </p> <p style="margin: 0px;">&nbsp;</p> <p style="margin: 0px;">Writing for project leaders, managers, and executives at all levels, Highsmith integrates the best project management, product management, and software development practices into an overall framework designed to support unprecedented speed and mobility. The many topics added in this new edition include incorporating agile values, scaling agile projects, release planning, portfolio governance, and enhancing organizational agility. Project and business leaders will especially appreciate Highsmith&rsquo;s new coverage of promoting agility through performance measurements based on value, quality, and constraints.</p> <p style="margin: 0px;">&nbsp;</p> <p style="margin: 0px;">This edition&rsquo;s coverage includes: </p> <ul> <li>Understanding the agile revolution&rsquo;s impact on product development</li> <li>Recognizing when agile methods will work in project management, and when they won&rsquo;t</li> <li> <div style="margin: 0px;">Setting realistic business objectives for Agile Project Management</div></li> <li> <div style="margin: 0px;">&nbsp;Promoting agile values and principles across the organization</div></li> <li> <div style="margin: 0px;">Utilizing a proven Agile Enterprise Framework that encompasses governance, project and iteration management, and technical practices</div></li> <li> <div style="margin: 0px;">Optimizing all five stages of the agile project: Envision, Speculate, Explore, Adapt, and Close</div></li> <li> <div style="margin: 0px;">Organizational and product-related processes for scaling agile to the largest projects and teams</div></li> <li> <div style="margin: 0px;">Agile project governance solutions for executives and management </div></li> <li> <div style="margin: 0px;">&nbsp;The &ldquo;Agile Triangle&rdquo;: measuring performance in ways that encourage agility instead of discouraging it</div></li> <li> <div style="margin: 0px;">The changing role of the agile project leader</div></li></ul> <p style="margin: 0px;">&nbsp;</p> <p style="margin: 0px;">&nbsp;</p> <p style="margin: 0px;">&nbsp;</p> <p style="margin: 0px;">&nbsp;</p> 					 				]]></d104>
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<d104 textformat="02"><![CDATA[<?xml version="1.0" encoding="iso-8859-1"?><!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><!--This document was converted from RTF source: By r2net 6.2.22  Lib V5.1.1Translation: hepm.trnSee http://www.logictran.comOperator: Eric S. Miller (eric -dot- miller -at- pearson -dot- com)Translation Date:04/16/2009Translation Time:12:46:18 --><head><meta http-equiv="Content-Type" content="text/html;" /><title>Preface</title></head><body><h1>Preface</h1><p>When the Manifesto for <em>Agile Software Development</em> (<a href="http://www.agilealliance.org">http://www.agilealliance.org</a>) was written in spring 2001, it launched a movement&#8212;a movement that raced through the software development community; generated controversy and debate; connected with related movements in manufacturing, construction, and aerospace; and extended into project management.</p><p>The impetus for this second edition of <em>Agile Project Management</em> comes from three sources&#8212;the maturing of the agile movement over the last five years, the trend to large agile projects, and the formation of a project management organization for agile leaders (the Agile Project Leadership Network).</p><p>The essence of this agile movement, whether in new product development, new service offerings, software applications, or project management, rests on two foundational goals: delivering valuable products to customers and creating working environments in which people look forward to coming to work each day. </p><p>Innovation continues to drive economic success for countries, industries, and individual companies. While the rates of innovation in information technology in the last decade might have declined from prodigious to merely lofty, innovation in areas such as biotechnology and nanotechnology are picking up any slack.</p><p>New technologies such as combinatorial chemistry and sophisticated computer simulation are fundamentally altering the innovation process itself. When these technologies are applied, the cost of iteration can be driven down dramatically, enabling exploratory and experimental processes to be both more effective and less costly than serial, specification-based processes. This dynamic is at work in the automotive, integrated circuit, software, and pharmaceutical industries. It will soon be at work in your industry.</p><p>But taking advantage of these new innovation technologies has proved tricky. When exploration processes replace prescriptive processes, people have to change. For the chemist who now manages the experimental compounding process rather than designing compounds himself, and the manager who has to deal with hundreds of experiments rather than a detailed, prescriptive plan, new project management processes are required. Even when these technologies and processes are lower cost and higher performance than their predecessors, the transformation often proves difficult.</p><p>Project management needs to be transformed to move faster, be more flexible, and be aggressively customer responsive. Agile Project Management (APM) answers this transformational need. It brings together a set of principles and practices that enable project managers to catch up with the realities of modern product development.</p><p>The target audience for this book is leaders, those hearty individuals who shepherd teams through the exciting but often messy process of turning visions into products&#8212;be they software, cell phones, or medical instruments. Leaders arise at many levels&#8212;project, team, executive, management&#8212;and APM addresses each of these, although the target audience continues to be project leaders. APM rejects the view of project leaders as functionaries who merely comply with the bureaucratic demands of schedules and budgets and replaces it with one in which they are intimately involved in helping teams deliver products. </p><p>There are four broad topics covered in <em>Agile Project Management</em>: opportunity, values, frameworks, and practices. The opportunity lies in creating innovative products and services&#8212;things that are new, different, and creative. These are products that can&#8217;t be defined completely in the beginning but evolve over time through experimentation, exploration, and adaptation. </p><p>The APM values focus helps create products that deliver customer value today and are responsive to future customer needs. The frameworks include both enterprise and project levels, with phases of Envision, Speculate, Explore, Adapt, Close that deliver results reliably, even in the face of constant change, uncertainty, and ambiguity. Finally, the practices&#8212;from developing a product vision box to participatory decision making&#8212;provide actionable ways in which teams deliver results.</p><p>In this second edition of APM the four major new or updated topics are: agile values, scaling agile projects, advanced release planning, and organizational agility. Chapters 2-4 have been rewritten around three summarizing value statements&#8212;delivering value over meeting constraints, leading the team over managing tasks, and adapting to change over conforming to plans. The scaling agile chapter has been completely revised to reflect the last five years of experience. A new chapter on release planning has been added to encourage teams to place more attention on release planning. Finally, chapters on the organizational topics of project governance and changing performance measurement systems have been added.</p><p>In the long run, probably the most important addition is the new perspective on performance measurement. We ask teams to be agile, and then measure their performance by strict adherence to the Iron Triangle&#8212;scope, schedule, budget. This edition of APM proposes a new triangle&#8212;an Agile Triangle that consists of Value, Quality, and Constraints. If we want to grow agile organizations then our performance measurement system must encourage agility.</p><p>Jim Highsmith<br /> July 2009 <br />Flagstaff, Arizona </p><p></p><br /><p>&#169; Copyright Pearson Education. All rights reserved.</p></body></html> </UL>]]></d104>
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<d104 textformat="02"><![CDATA[<P style="MARGIN: 0px"><I>Introduction 1</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Conventions 2</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; The Agile Software Development Series 2</P>  <P style="MARGIN: 0px">Chapter 1: <I>The Agile Revolution </I>5</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Agile Business Objectives 10</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous Innovation 10</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Product Adaptability 10</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Improved Time-to-Market 11</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; People and Process Adaptability 11</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reliable Results 12</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Agility Defined 12</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Agile Leadership Values 14</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Agile Performance Measurement 19</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; The APM Framework 21</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Performance Possibilities 22</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Final Thoughts 25</P>  <P style="MARGIN: 0px">Chapter 2: <I>Value over Constraints </I>27</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Continuous Flow of Customer Value 28</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Innovation 30</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Execution 32</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lean Thinking 33</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Iterative, Feature-Based Delivery 34</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Technical Excellence 37</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Simplicity 40</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Generative Rules 40</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Barely Sufficient Methodology 42</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Delivery versus Compliance 43</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Final Thoughts 45</P>  <P style="MARGIN: 0px">Chapter 3: <I>Teams over Tasks </I>47</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Leading Teams 47</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Building Self-Organizing (Self-Disciplined) Teams 51</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Get the Right People 52</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Insist on Accountability 53</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</I><I>Foster Self-Discipline 54</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Encourage Collaboration 55</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </I><I>Participatory Decision Making 56</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Shared Space 58</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customer Collaboration 59</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; No More Self-Organizing Teams? 60</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Final Thoughts 61</P>  <P style="MARGIN: 0px">Chapter 4: <I>Adapting over Conforming </I>63</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; The Science of Adaptation 65</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Exploring 68</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Responding to Change 70</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Product, Process, People 71</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Barriers or Opportunities 72</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Reliable, Not Repeatable 73</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Reflection and Retrospective 75</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Principles to Practices 75</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Final Thoughts 76</P>  <P style="MARGIN: 0px">Chapter 5: <I>An Agile Project Management Model </I>77</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; An Agile Enterprise Framework 78</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Portfolio Governance Layer 78</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Project Management Layer 79</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Iteration Management Layer 80</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Technical Practices Layer 80</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; An Agile Delivery Framework 80</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Phase: Envision 83</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Phase: Speculate 83</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Phase: Explore 84</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Phase: Adapt 84</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Phase: Close 85</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Not a Complete Product Lifecycle 85</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Selecting and Integrating Practices 86</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Judgment Required 87</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Project Size 88</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; An Expanded Agile Delivery Framework 88</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Final Thoughts 89</P>  <P style="MARGIN: 0px">Chapter 6: <I>The Envision Phase </I>91</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; A Releasable Product 93</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Envisioning Practices 94</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Product Vision 96</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Product Architecture 101</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Guiding Principles 104</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Project Objectives and Constraints 105</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Project Data Sheet 105</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Tradeoff Matrix 108</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exploration Factor 109</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Project Community 112</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participant Identification 115</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Product Team&mdash;Development Team Interaction 118</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Delivery Approach 122</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Self-Organization Strategy 123</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Process Framework Tailoring 124</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Practice Selection and Tailoring 125</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Final Thoughts 127</P>  <P style="MARGIN: 0px">Chapter 7: <I>The Speculate Phase </I>129</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Speculating on Product and Project 130</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Product Backlog 133</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; What Is a Feature, a Story? 134</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The Focus of Stories 135</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Story Cards 137</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Creating a Backlog 140</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Release Planning 142</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Scope Evolution 144</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Iteration 0 147</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;Iterations 1-N 148</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; First Feasible Deployment 152</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Estimating 153</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Other Card Types 155</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Final Thoughts 156</P>  <P style="MARGIN: 0px">Chapter 8: <I>Advanced Release Planning </I>157</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Release (Project) Planning 157</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Wish-based Planning (Balancing Capacity and Demand) 159</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Multi-Level Planning 161</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A Complete Product Planning Structure 163</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Capabilities 166</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Capability Cases 167</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Creating a Product Backlog and Roadmap 168</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; An Optimum Planning Structure 169</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Value Point Analysis 171</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Value Point Determination: Roles and Timing 173</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Calculating Relative Value Points 174</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Calculating Monetary Value Points 176</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Non-Customer-Facing Stories 177</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Value and Priority 177</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Release Planning Topics 178</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Planning Themes and Priorities 179</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Increasing Productivity 181</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Risk Analysis and Mitigation 182</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Planning and Scanning 186</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Timeboxed Sizing 188</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Other Story Types 190</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work-in-Process versus Throughput 194</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Emerging Practices 197</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Kanban 197</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Consolidated Development 198</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hyper-development and Release 200</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Final Thoughts 201</P>  <P style="MARGIN: 0px">Chapter 9: <I>The Explore Phase </I>203</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Agile Project Leadership 205</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Iteration Planning and Monitoring 206</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Iteration Planning 206</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Workload Management 212</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitoring Iteration Progress 213</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Technical Practices 215</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Technical Debt 216</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Simple Design 218</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous Integration 220</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ruthless Automated Testing 222</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Opportunistic Refactoring 223</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Coaching and Team Development 225</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Focusing the Team 227</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Molding a Group of Individuals into a Team 228</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Developing the Individual&rsquo;s Capabilities 232</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Moving Rocks, Hauling Water 233</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coaching the Customers 233</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Orchestrating Team Rhythm 235</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Participatory Decision Making 236</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Decision Framing 238</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Decision Making 240</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Decision Retrospection 244</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Leadership and Decision Making 245</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Set- and Delay-Based Decision Making 246</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Collaboration and Coordination 248</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Daily Stand-Up Meetings 248</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Daily Interaction with the Product Team 250</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stakeholder Coordination 251</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Final Thoughts 251</P>  <P style="MARGIN: 0px">Chapter 10: <I>The Adapt and Close Phases </I>253</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Adapt 254</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Product, Project, and Team Review and Adaptive Action 256</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customer Focus Groups 256</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Technical Reviews 259</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Team Performance Evaluations 259</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Project Status Reports 261</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Adaptive Action 268</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Close 268</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Final Thoughts 270</P>  <P style="MARGIN: 0px">Chapter 11: <I>Scaling Agile Projects </I>271</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; The Scaling Challenge 272</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Scaling Factors 273</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Up and Out 275</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Uncertainty and Complexity 276</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; An Agile Scaling Model 276</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Building Large Agile Teams 278</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organizational Design 279</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaboration/Coordination Design 281</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Decision-Making Design 284</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge Sharing and Documentation 287</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Self-Organizing Teams of Teams 291</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Team Self-Discipline 293</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Process Discipline 294</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Scaling Up&ndash;Agile Practices 294</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Product Architecture 295</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Roadmaps and Backlogs 296</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Multi-level Release Plans 297</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintaining Releasable Products 298</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Inter-team Commitment Stories 299</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Tools 302</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Scaling Out&ndash;Distributed Projects 302</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Final Thoughts 304</P>  <P style="MARGIN: 0px">Chapter 12: <I>Governing Agile Projects </I>307</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Portfolio Governance 308</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Investment and Risk 309</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Executive-Level Information Requirements 311</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Engineering-Level Information Generation 313</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; An Enterprise-Level Governance Model 316</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Using the Agile Governance Model 320</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Portfolio Management Topics 321</P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Designing an Agile Portfolio 321</I></P>  <P style="MARGIN: 0px"><I>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Agile Methodology &ldquo;Fit&rdquo; 323</I></P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; Final Thoughts 325</P>  <P style="MARGIN: 0px">Chapter 13: <I>Beyond Scope, Schedule, and Cost: Measuring Agile Performance </I>327</P>  <P style="MARGIN: 0px">&nbsp;&nbsp;&nbsp; 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<d104 textformat="02"><![CDATA[There has been an exponential growth of personal GPS device sales over the last few years and Garmin is leading the way. In particular,the Garmin n&uuml;vi navigators have revolutionized what we expect from a GPS navigation device, or from any device for that matter. In this handy new Pocket Guide, mobile device expert Jason O&#39;Grady reveals the secrets to using these leading personal GPS devices, including the nuvi 350 which provides automatic routing, turn-by-turn voice directions, and touchscreen control-- making it easy to find your way anywhere. In addition the built-in "Travel Kit" offers an MP3 player, an audio book player from Audible.com, a jpeg-format picture viewer, a world travel clock with time zones, a currency converter, a measurement converter, and a calculator. With this essential companion you&#39;ll be a Garmin GPS master in no time! 					 				]]></d104>
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<b035>A01</b035>
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<d104 textformat="02"><![CDATA[<B>Bill Wagner</B>, co-founder of SRT Solutions, has developed commercial software for the past twenty years, leading the design on many successful engineering and enterprise Microsoft Windows products and adapting legacy systems for Windows. In 2000, he started using .NET, and now spends his time facilitating the adoption of .NET in clients&#39; product and enterprise development. Wagner&#39;s principal strengths include the C# language, the core .NET framework, Smart Clients, and Service Oriented Architecture and design. Microsoft recognized Bill&#39;s .NET expertise by appointing him twice as .NET Regional Director for Michigan, and awarding him C# Most Valuable Professional (MVP) status.]]></d104>
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<d104 textformat="02"><![CDATA[<P style="MARGIN: 0px">Section I. C# Language Elements<BR>Item 1. Always Use Properties Instead of Accessible Data Members<BR>Item 2. Prefer read-only to const<BR>Item 3. Prefer the is or as Operators to Casts<BR>Item 4. Use Conditional Attributes Instead of #if<BR>Item 5. Always Provide ToString()<BR>Item 6. Distinguish Between Value Types and Reference Types<BR>Item 7. Prefer Immutable Atomic Value Types<BR>Item 8. Ensure That 0 Is a Valid State for Value Types<BR>Item 9. Understand the Relationships Among ReferenceEquals(),static Equals(), instance Equals(), and operator==<BR>Item 10. Understand the Pitfalls of GetHashCode()<BR>Item 11. Prefer foreach Loops</P>  <P style="MARGIN: 0px">Section II. .NET Resource Management<BR>Item 12. Prefer Variable Initializers to Assignment Statements<BR>Item 13. Initialize Static Class Members with Static Constructors<BR>Item 14. Utilize Constructor Chaining<BR>Item 15. Utilize using and try/finally for Resource Cleanup<BR>Item 16. Minimize Garbage<BR>Item 17. Minimize Boxing and Unboxing<BR>Item 18. Implement the Standard Dispose Pattern</P>  <P style="MARGIN: 0px">Section III. Expressing Designs with C#<BR>Item 19. Prefer Defining and Implementing Interfaces to Inheritance<BR>Item 20. Distinguish Between Implementing Interfaces and Overriding Virtual Functions<BR>Item 21. Express Callbacks with Delegates<BR>Item 22. Define Outgoing Interfaces with Events<BR>Item 23. Avoid Returning References to Internal Class Objects<BR>Item 24. Prefer Declarative to Imperative Programming<BR>Item 25. Prefer Serializable Types<BR>Item 26. Implement Ordering Relations with IComparable and Icomparer<BR>Item 27. Avoid Icloneable<BR>Item 28 - Avoid Conversion Operators. <BR>Item 29 - Use the new Modifier Only When Base Class Updates Mandate It. <BR>Section IVCreating Binary Components. <BR>Item 30 - Prefer CLS-Compliant Assemblies. <BR>Item 31 - Prefer Small, Simple Functions. <BR>Item 32 - Prefer Smaller, Cohesive Assemblies. <BR>Item 33 - Limit Visibility of Your Types. <BR>Item 34 - Create Large-Grain Web APIs. <BR>Section V Working with the Framework. <BR>Item 35 - Prefer Overrides to Event Handlers. <BR>Item 36 - Leverage .NET Runtime Diagnostics. <BR>Item 37 - Use the Standard Configuration Mechanism.<BR>Item 38 - Utilize and Support Data Binding. <BR>Item 39 - Use .NET Validation.<BR>Item 40 - Match Your Collection to Your Needs.</P>]]></d104>
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<d104 textformat="02"><![CDATA[ Adobe technology expert JP Terry will provide you with the knowledge and tools to streamline your organization by replacing paper documents with electronic solutions. Unlike any technical or business book you have ever seen Paperless is one part inspiration and two parts instruction. You will be inspired by the real-world case studies as you meet the people who brought paperless change to their organizations. You will learn what worked and how you can apply these experiences to your own work. But the inspiration is just the beginning. The majority of this book is instruction on Adobe&rsquo;s most important paperless technologies. Each section is full of hands-on demo&rsquo;s that will show you how to get real business value from the products you may already own. This 336 page volume is everything you need to know to get started on your way to a paperless future.<br><br>&bull;&nbsp;&nbsp;&nbsp; Meet the people who have created today&rsquo;s leading-edge paperless solutions.<br>&bull;&nbsp;&nbsp;&nbsp; Read their stories explaining how they moved their organizations into the paperless world.<br>&bull;&nbsp;&nbsp;&nbsp; Learn the Adobe technology they used including in-depth details about Adobe Acrobat, LiveCycle Designer, LiveCycle ES and InDesign Server<br><br><br> 					 				]]></d104>
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<b034>3</b034>
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<b034>4</b034>
<b035>A01</b035>
<b037>Toland, Patty</b037>
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<b203>Requirements-Led Project Management</b203>
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<b034>1</b034>
<b035>A01</b035>
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<b034>2</b034>
<b035>A01</b035>
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<d104 textformat="02"><![CDATA[<P style="MARGIN: 0px"><B>Suzanne Robertson</B> and <B>James Robertson</B> have, over many years, helped hundreds of companies improve their requirements techniques and move into the fast lane of system development. Their courses and seminars on requirements, analysis, and design are widely praised for their innovative approach. The Robertsons are principals of the Atlantic Systems Guild, a well-known consultancy specializing in the human dimensions of complex system building. They are also the coauthors of <I>Requirements-Led Project Management </I>(Addison-Wesley, 2005).</P>  <P style="MARGIN: 0px"><B>James Robertson</B> and <B>Suzanne Robertson</B> have, over many years, helped hundreds of companies improve their requirements techniques and move into the fast lane of system development. Their courses and seminars on requirements, analysis, and design are widely praised for their innovative approach. The Robertsons are principals of the Atlantic Systems Guild, a well-known consultancy specializing in the human dimensions of complex system building. They are also the coauthors of <I>Requirements-Led Project Management </I>(Addison-Wesley, 2005).</P>]]></d104>
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<d102>01</d102>
<d104 textformat="02"><![CDATA[<P style="MARGIN: 0px">Requirements are a crucial ingredient of any successful project. This is true for any product--software, hardware, consumer appliance, or large-scale construction. You have to understand its requirements--what is needed and desired--if you are to build the right product. Most developers recognize the truth in this statement, even if they don&#39;t always live up to it. </P>  <P style="MARGIN: 0px">Far less obvious, however, is the contribution that the requirements activity makes to project management. <B>Requirements, along with other outputs from the requirements activity, are potent project management tools.</B></P>  <P style="MARGIN: 0px">In <I><B>Requirements-Led Project Management,</B></I> Suzanne and James Robertson show how to use requirements to manage the development lifecycle. They show program managers, product and project managers, team leaders, and business analysts specifically how to: </P>  <UL>  <LI>Use requirements as input to project planning and decision-making   <LI>Determine whether to invest in a project   <LI>Deliver more appropriate products with a quick cycle time   <LI>Measure and estimate the requirements effort   <LI>Define the most effective requirements process for a project   <LI>Manage stakeholder involvement and expectations   <LI>Set requirements priorities   <LI>Manage requirements across multiple domains and technologies   <LI>Use requirements to communicate across business and technological boundaries</LI></UL>  <P style="MARGIN: 0px">In their previous book, <I>Mastering the Requirements Process,</I> the Robertsons defined Volere--their groundbreaking and now widely adopted requirements process. In this second book, they look at the outputs from the requirements process and demonstrate how you can take advantage of the all-important links between requirements and project success.</P>]]></d104>
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<d102>04</d102>
<d104 textformat="02"><![CDATA[<P style="MARGIN: 0px">Foreword. </P>  <P style="MARGIN: 0px; LINE-HEIGHT: 200%" soPlainText>Overture. </P>  <P style="MARGIN: 0px">Acknowledgments. </P>  <P style="MARGIN: 0px">1. Requirements and Project Success. </P>  <P style="MARGIN: 0px">2. Requirements Value. </P>  <P style="MARGIN: 0px">3. Project Sociology. </P>  <P style="MARGIN: 0px">4. Learning What People Need. </P>  <P style="MARGIN: 0px">5. Inventing Requirements. </P>  <P style="MARGIN: 0px">6. Requirements Simulations. </P>  <P style="MARGIN: 0px">7. Requirements for Existing Systems. </P>  <P style="MARGIN: 0px">8. Measuring Requirements. </P>  <P style="MARGIN: 0px">9. Managing the Requirements. </P>  <P style="MARGIN: 0px">10. Requirements Meta-Management. </P>  <P style="MARGIN: 0px">11. Your Requirements Process. </P>  <P style="MARGIN: 0px">Appendix A. Requirements Knowledge Model. </P>  <P style="MARGIN: 0px">Appendix B. Volere Requirements Specification Template. </P>  <P style="MARGIN: 0px">Glossary. </P>  <P style="MARGIN: 0px; LINE-HEIGHT: 200%" soPlainText>Bibliography. </P>  <P style="MARGIN: 0px">Index.</P>]]></d104>
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<b035>A01</b035>
<b037>Revell, Jeff</b037>
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<d104 textformat="02"><![CDATA[ Jeff Revell has been shooting professionally for more than 25 years, and has a wide range of expertise in everything from landscape to travel to urban photography. Widely known as the photographer behind the popular Photowalk Pro blog (revellphotography.com/blog), Jeff shares inspirational images, hosts lively discussions, and creates tutorials on digital photography techniques. In addition, he leads training classes and hands-on workshops on digital imaging technology around the globe.]]></d104>
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<d104 textformat="02"><![CDATA[Now that you&rsquo;ve bought the amazing Nikon D5000, you need a book that goes beyond a tour of the camera&rsquo;s features to show you exactly how to use the D5000 to take great pictures. With <i>Nikon D5000: From Snapshots to Great Shots</i>, you get the perfect blend of photography instruction and camera reference that will take your images to the next level! Beautifully illustrated with large, vibrant photos, this book teaches you how to take control of your photography to get the image you want every time you pick up the camera. Follow along with your friendly and knowledgeable guide, photographer and author Jeff Revell, and you will:<br><ul><li>Learn the top ten things you need to know about shooting with the D5000</li><li>Use the D5000&rsquo;s automatic scene modes to get better shots right away</li><li>Move on to the professional modes, where you have full control over the look and feel of your images</li><li>Master the photographic basics of composition, focus, depth of field, and much more</li><li>Learn all the best tricks and techniques for getting great action shots, landscapes, and portraits</li><li>Find out how to get great shots in low light</li><li>Fully grasp all the concepts and techniques as you go, with assignments at the end of every chapter</li></ul><i>With Nikon D5000: From Snapshots to Great Shots, </i>you&rsquo;ll learn not only what makes a great shot work &mdash; you&rsquo;ll learn how to get that shot using your D5000. And once you&rsquo;ve got the shot, show it off! Join the book&rsquo;s Flickr group, share your photos, and discuss how you use your D5000 to get great shots at flickr.com/groups/nikon_d5000fromsnapshotstogreatshots.]]></d104>
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<b029>How Audiences are Using Twitter and Social Media and Changing Presentations Forever</b029>
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<d104 textformat="02"><![CDATA[<b>Cliff Atkinson</b> &ldquo;wrote the book&rdquo; on using PowerPoint effectively with <i>Beyond Bullet Points. </i>The book pioneered the market for smart presentation books. Cliff&rsquo;s impact on the field of presentations has been significant. He designed the presentations that helped persuade a jury to award a $253 million verdict to the plaintiff in the nation&rsquo;s first Vioxx trial in 2005&mdash;presentations which <i>Fortune</i> magazine called &ldquo;frighteningly powerful.&rdquo; He has taught his approach at many of the country&rsquo;s top law firms, government agencies, business schools, and corporations, including Sony, Toyota, Nestl&eacute;, Nokia, Nationwide, Deloitte, Amgen, Bristol-Myers Squibb, Intel, Microsoft, and the United Nations International Criminal Tribunal.]]></d104>
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<d102>01</d102>
<d104 textformat="02"><![CDATA[ Armed with laptops and smartphones, audiences today are no longer sitting quietly taking notes during live presentations. Instead, they&rsquo;re carving out a new space in the room called the backchannel, where people are online searching for resources, checking your facts, and connecting with others inside the room and out.<br><br>When audiences are happy, the backchannel vastly extends the reach of ideas and creates a new sense of community and connectedness. But when they are unhappy, the intersection of frustrated audiences with unaware presenters can often create dramatic and public breakdowns of communication&mdash;and even mob mentality.<br><br>In this book, communications consultant Cliff Atkinson shows that if these new kinds of audience participation are embraced and the conversations properly handled, the outcome can be a new, more effective form of communicating. Whether you&rsquo;re a host, presenter, or an audience member, Cliff will help you understand how this convergence of social forces is upending the presentation norm and how you can effectively manage the change. 					 				]]></d104>
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<othertext>
<d102>04</d102>
<d104 textformat="02"><![CDATA[Part 1: The Death of PowerPoint and the Rebirth of Conversation <br>1. A PowerPoint Chip on Our Shoulder <br>2. Opening the Backchannel Floodgates <br>3. Renegotiating a Social Contract: The new Presentation Conversation <br>4. Integrating the Online with the Offline in a new Conversation Infrastructure <br>Part 2: Audience 2.0; How to listen, attend, communicate and participate <br>5. The Audience 2.0 Bill of Rights and Responsibilities <br>6. Voting with Your Feet <br>7. When the Audience Completely Runs the Show <br>8. Listening, reporting, Tweeting, blogging, commenting and the neglected art of question-asking <br>Part 3: Presenter 2.0; How to listen, present, communicate and facilitate <br>9. The Presenter 2.0 Bill of Rights and Responsibilities <br>10. The Art and Science of Crowdsourcing your Presentation <br>11. PowerPoint is Dead, Long Live PowerPoint <br>12. The Human Bar Chart, and Other Presentation Innovations <br>13. Choosing the right medium for your message: keynotes, panels, conversations and un-conferences<br><br> 					 				]]></d104>
</othertext>
<othertext>
<d102>08</d102>
<d104 textformat="02"><![CDATA["Presenters who don&rsquo;t lear